Resolved after 3 days 7 hours, on January 27, 2025.
This issue has been mitigated as of Wednesday, Jan 29th at 11:30 PM (PST). Please proceed with authorizing any Hosts who were impacted due to this incident. We apologize for the inconvenience.
Update timeline
- investigating Jan 27, 2025, 06:35 PM UTC
We're looking into an issue affecting the authorization flow. Hosts without verification information are being redirected to the Airbnb homepage, which prevents the authorization process from completing. While we investigate, please remind all hosts authorizing your application to ensure their Airbnb accounts include the following information: - Profile picture - Verified email address - Verified phone number - Government ID We'll share further updates as soon as possible.
- investigating Jan 28, 2025, 07:21 PM UTC
Our team is still working to resolve this issue. Meanwhile, please recommend Hosts to have their Airbnb account's email address, phone number, and government ID verified and that they have uploaded a profile picture before they try to authorize your application.
- monitoring Jan 30, 2025, 06:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 31, 2025, 02:15 AM UTC
This issue has been mitigated as of Wednesday, Jan 29th at 11:30 PM (PST). Please proceed with authorizing any Hosts who were impacted due to this incident. We apologize for the inconvenience.
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