Aiia Outage History

Started Apr 23, 2026, 04:00 PM UTC· resolved Apr 25, 2026, 06:31 AM UTC

1. scheduled Apr 23, 2026, 04:00 PM UTC

   From Friday (April 24) to Saturday (April 25), from 11:00 PM to 8:30 AM PL time, Santander Bank Poland will be carrying out technical work on banking systems. Therefore, the system will be unavailable to PSD2 API service users during these hours.

2. in progress Apr 24, 2026, 09:01 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Apr 23, 2026, 10:16 AM UTC· resolved Apr 26, 2026, 08:10 AM UTC

1. scheduled Apr 23, 2026, 10:16 AM UTC

   Please be advised that maintenance work is scheduled to take place on the payment systems and Relax platforms from 10.00 pm on 25 April 2026 until 8.00 am on 26 April 2026. Please bear this in mind in case of any disruption to the service.

2. in progress Apr 25, 2026, 10:01 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Apr 23, 2026, 10:15 AM UTC· resolved May 01, 2026, 09:03 AM UTC

1. scheduled Apr 23, 2026, 10:15 AM UTC

   We would like to inform you that we have scheduled maintenance work for 1 May 2026, between 03:00 and 09:00. During the above-mentioned time period, the PSD2 platform’s request services may be unavailable.

2. in progress May 01, 2026, 03:01 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Apr 23, 2026, 10:13 AM UTC· resolved Apr 28, 2026, 02:09 PM UTC

1. scheduled Apr 23, 2026, 10:13 AM UTC

   For Your Information, a technical intervention requires a suspension of the PSD2 APIs of BFORBANK, from 28/04/2026 07:00 to 28/04/2026 14:00.

2. in progress Apr 28, 2026, 07:01 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Apr 22, 2026, 07:26 AM UTC· resolved Apr 22, 2026, 11:30 AM UTC

1. investigating Apr 22, 2026, 07:26 AM UTC

   We are observing degraded performance affecting the Lithuania market. Users may experience failures when accessing affected services.

2. investigating Apr 22, 2026, 08:10 AM UTC

   We are observing failures affecting Aiia Pay clients. End users may encounter a blank page when initiating a payment flow. Our engineering teams are actively investigating the root cause and working on restoring healthy service.

3. investigating Apr 22, 2026, 09:42 AM UTC

   Our engineering teams continue to investigate and are working on restoring the service.

4. resolved Apr 22, 2026, 11:30 AM UTC

   Impact end time - 11:20 UTC

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Started Apr 21, 2026, 01:05 PM UTC· resolved Apr 21, 2026, 01:45 PM UTC

1. investigating Apr 21, 2026, 01:05 PM UTC

   Ongoing outage in app.aiia.eu

2. resolved Apr 21, 2026, 01:45 PM UTC

   The DNS configuration as been fixed. Incident solved

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Started Apr 21, 2026, 06:25 AM UTC· resolved Apr 21, 2026, 07:56 AM UTC

1. investigating Apr 21, 2026, 06:25 AM UTC

   We have identified an outage on Millennium bank. All requests are affected

2. resolved Apr 21, 2026, 07:56 AM UTC

   Connectivity has been restored

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Started Apr 20, 2026, 06:35 AM UTC· resolved Apr 21, 2026, 06:04 PM UTC

1. scheduled Apr 20, 2026, 06:35 AM UTC

   There will be a transition to improve conversion rate for 2 Germany banks where the provider names will be changed for the newer version. DE_Comdirect will become DE_ComdirectV2, and DE_HypoVereinsbank will become DE_HypoVereinsbankV2. This newer versions have preferred DECOUPLED mode authorization over existing REDIRECT one.

2. in progress Apr 20, 2026, 09:01 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Apr 17, 2026, 12:25 PM UTC· resolved Apr 22, 2026, 04:02 AM UTC

1. scheduled Apr 17, 2026, 12:25 PM UTC

   Due to maintenance activities, UniCredit Bank Austria 24You Internetbanking, MobileBanking and BusinessNet/BuisnessNet App will be unavailable between Tuesday, 21.04.2026 7 p.m. CET and Wednesday, 22.04.2026 5 a.m. CET. Delivery of MobileTAN Push messages is also not possible during that time window. Other countries, the Developer Portal and the Sandbox APIs will not be affected.

2. in progress Apr 21, 2026, 06:00 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Apr 17, 2026, 07:20 AM UTC· resolved Apr 17, 2026, 07:20 AM UTC

1. resolved Apr 17, 2026, 07:20 AM UTC

   Earlier today, an incident affected access to OpenFinance APIs, resulting in intermittent errors, timeouts, and connection issues for some customers. Our team investigated the problem and restored normal service as quickly as possible. The issue has now been fully resolved, and system availability is stable. Impact window: 6:23 - 6:33 UTC

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Started Apr 16, 2026, 03:11 PM UTC· resolved Apr 20, 2026, 05:27 AM UTC

1. investigating Apr 16, 2026, 03:11 PM UTC

   We have detected that Portugal BBVA is currently not accessible via bank selector and are currently investigating the issue. As an alternative, customers can login via Spain BBVA while we fix the issue

2. resolved Apr 20, 2026, 05:27 AM UTC

   Configuration has been updated and connectivity to Portugal BBVA is restored

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Started Apr 16, 2026, 11:16 AM UTC· resolved May 07, 2026, 07:25 AM UTC

1. investigating Apr 16, 2026, 11:16 AM UTC

   Due to merger by absorption of Banca Popolare di Sondrio into BPER Banca in Italy, PIS service for Banca Popolare di Sondrio is currently down. We are investigating potential solutions and will come back with further communication.

2. investigating Apr 16, 2026, 11:16 AM UTC

   We are continuing to investigate this issue.

3. resolved May 07, 2026, 07:25 AM UTC

   Traffic moved to BPER Banca.

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Started Apr 16, 2026, 06:23 AM UTC· resolved Apr 25, 2026, 06:08 AM UTC

1. scheduled Apr 16, 2026, 06:23 AM UTC

   Please be advised that maintenance work on the payment systems and Relax platforms is scheduled to take place from 11.00 pm on 24 April 2026 until 6.00 am on 25 April 2026. Please bear this in mind in case of any disruption to the service.

2. in progress Apr 24, 2026, 11:01 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Apr 14, 2026, 09:10 PM UTC· resolved Apr 15, 2026, 10:30 PM UTC

1. identified Apr 14, 2026, 09:10 PM UTC

   New breaking change for (DE) Commerzbank PSD2 solution already in place with Payments traffic becoming unstable. Some transitions to Failed payments are still under investigation while being contacted to the Bank APIs. Source: https://psd2.developer.commerzbank.com/ Migration updates from Bank: https://psd2.developer.commerzbank.com/content/reminder-mandatory-migration-phase-starts-4-weeks

2. identified Apr 15, 2026, 06:40 AM UTC

   New breaking change for (DE) Commerzbank PSD2 solution already in place with Payments traffic becoming unstable. Some transitions to Failed payments are still under investigation while being contacted to the Bank APIs. Source: https://psd2.developer.commerzbank.com/news

3. monitoring Apr 15, 2026, 10:30 PM UTC

   New breaking change for (DE) Commerzbank PSD2 solution already in place with Payments traffic becoming unstable. Some transitions of Instant payments are still under investigation while being contacted to the Bank APIs. Source: https://psd2.developer.commerzbank.com/news

4. resolved Apr 15, 2026, 10:30 PM UTC

   New breaking change for (DE) Commerzbank PSD2 solution already in place with Payments traffic becoming unstable. Some transitions of Instant payments are still under investigation while being contacted to the Bank APIs. Source: https://psd2.developer.commerzbank.com/news

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Started Apr 09, 2026, 06:30 PM UTC· resolved Apr 09, 2026, 06:30 PM UTC

1. resolved Apr 10, 2026, 10:47 AM UTC

   Between 17:39 and 18:01 UTC on 2026-04-09 we have seen elevated error rates affecting many calls with Danske Bank and Danske Bank Business Online in Denmark, Finland, Norway and Sweden. All call types were affected.

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Started Apr 09, 2026, 10:55 AM UTC· resolved Apr 21, 2026, 07:09 PM UTC

1. investigating Apr 09, 2026, 10:55 AM UTC

   We have detected that since 26th March, Sibs is failing for some partners having their own certificates. We have contacted the provider and are engaged in active communication with them.

2. identified Apr 21, 2026, 01:09 PM UTC

   We have identified the issue and preparing a fix. It will be rolled out sequentially

3. resolved Apr 21, 2026, 07:09 PM UTC

   The connectivity to Sibs has been restored

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Started Apr 09, 2026, 08:35 AM UTC· resolved Apr 21, 2026, 08:01 AM UTC

1. scheduled Apr 09, 2026, 08:35 AM UTC

   Skandia will have several planned service windows in April that may impact the Open Banking channel. These service windows are not expected to cause full‑period downtime; however, during the indicated times, API calls may intermittently fail or services may be temporarily unavailable.

2. in progress Apr 21, 2026, 05:31 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Apr 08, 2026, 02:49 PM UTC· resolved Apr 09, 2026, 10:57 AM UTC

1. investigating Apr 08, 2026, 02:49 PM UTC

   We are currently experiencing issues with Luminor psd2 openbanking services in Lithuania. Issue started ~ 15:30 EET. We are investigating the root cause.

2. resolved Apr 09, 2026, 10:57 AM UTC

   This incident has been resolved.

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Started Apr 03, 2026, 01:33 PM UTC· resolved Jun 21, 2026, 07:07 AM UTC

1. scheduled Apr 03, 2026, 01:33 PM UTC

   Our service will be partially unavailable due to maintenance work. Some institutions are receiving a software update and will therefore be unavailable during the following time window: from Saturday, the 20.06.2026 at 22:00 (CEST) until Sunday, the 21.06.2026 at 09:00 (CEST)

2. in progress Jun 20, 2026, 08:00 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Apr 03, 2026, 10:06 AM UTC· resolved Apr 23, 2026, 03:02 AM UTC

1. scheduled Apr 03, 2026, 10:06 AM UTC

   UniCredit S.p.A (Italy) may be unavailable for 60 minutes between 2 a.m. and 5 a.m. CET on Thursday, 23.04.2026.

2. in progress Apr 23, 2026, 12:01 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Apr 03, 2026, 10:04 AM UTC· resolved Apr 21, 2026, 02:14 AM UTC

1. scheduled Apr 03, 2026, 10:04 AM UTC

   UniCredit Bank Austria may be unavailable for 60 minutes between 2 a.m. and 5 a.m. CET on Tuesday, 21.04.2026

2. in progress Apr 21, 2026, 12:01 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Mar 31, 2026, 07:43 AM UTC· resolved Mar 31, 2026, 01:58 PM UTC

1. monitoring Mar 31, 2026, 07:43 AM UTC

   We have identified authentication issues affecting several providers in the Danish market. The disruptions appear to be related to MitID. Our team is actively monitoring the situation.

2. resolved Mar 31, 2026, 01:58 PM UTC

   We have identified authentication issues affecting several providers in the Danish market. The disruptions appear to be related to MitID. Our team is actively monitoring the situation.

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Started Mar 30, 2026, 02:46 PM UTC· resolved Mar 30, 2026, 03:40 PM UTC

1. investigating Mar 30, 2026, 02:46 PM UTC

   We are currently aware of a problem where some users are being redirected to an incorrect login screen when attempting to access online banking.

2. resolved Mar 30, 2026, 03:40 PM UTC

   Provider fixed the issue on their end.

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Started Mar 27, 2026, 09:57 AM UTC· resolved Apr 07, 2026, 02:54 PM UTC

1. investigating Mar 27, 2026, 09:57 AM UTC

   Starting 2026-03-26 there is an outage on Sibs Market providers affecting all requests. We are investigating

2. identified Apr 07, 2026, 01:56 PM UTC

   Starting 2026-03-26 there is an outage on Sibs Market providers affecting all requests. Sibs has been contacted and escalated to re-onboard Mastercard license certificates. Still waiting on their response.

3. resolved Apr 07, 2026, 02:54 PM UTC

   The incident has been resolved by the provider

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Started Mar 25, 2026, 06:47 AM UTC· resolved Mar 25, 2026, 07:32 AM UTC

1. investigating Mar 25, 2026, 06:47 AM UTC

   We are aware of an issue impacting access to OpenFinance APIs. Some customers may be unable to connect, or may experience intermittent errors and timeouts. Our team is working to identify the cause and restore normal access as quickly as possible.

2. resolved Mar 25, 2026, 07:32 AM UTC

   The issue affecting access to OpenFinance APIs has been resolved. Service availability has been restored, and we are continuing to monitor performance to ensure stability. Impact window: 06:10 AM UTC – 06:26 AM UTC

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