Aiia incident

Portugal BBVA not accessible

Minor Resolved View vendor source →

Aiia experienced a minor incident on April 16, 2026 affecting Portugal, lasting 3d 14h. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 03:11 PM UTC
Resolved
Apr 20, 2026, 05:27 AM UTC
Duration
3d 14h
Detected by Pingoru
Apr 16, 2026, 03:11 PM UTC

Affected components

Portugal

Update timeline

  1. investigating Apr 16, 2026, 03:11 PM UTC

    We have detected that Portugal BBVA is currently not accessible via bank selector and are currently investigating the issue. As an alternative, customers can login via Spain BBVA while we fix the issue

  2. resolved Apr 20, 2026, 05:27 AM UTC

    Configuration has been updated and connectivity to Portugal BBVA is restored