Aiia incident

Degraded performance for Aiia Pay customers

Major Resolved View vendor source →

Aiia experienced a major incident on April 22, 2026 affecting Aiia Pay and Lithuania, lasting 4h 3m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 07:26 AM UTC
Resolved
Apr 22, 2026, 11:30 AM UTC
Duration
4h 3m
Detected by Pingoru
Apr 22, 2026, 07:26 AM UTC

Affected components

Aiia PayLithuania

Update timeline

  1. investigating Apr 22, 2026, 07:26 AM UTC

    We are observing degraded performance affecting the Lithuania market. Users may experience failures when accessing affected services.

  2. investigating Apr 22, 2026, 08:10 AM UTC

    We are observing failures affecting Aiia Pay clients. End users may encounter a blank page when initiating a payment flow. Our engineering teams are actively investigating the root cause and working on restoring healthy service.

  3. investigating Apr 22, 2026, 09:42 AM UTC

    Our engineering teams continue to investigate and are working on restoring the service.

  4. resolved Apr 22, 2026, 11:30 AM UTC

    Impact end time - 11:20 UTC