Aiia experienced a critical incident on March 27, 2026 affecting Portugal, lasting 11d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Portugal
Update timeline
- investigating Mar 27, 2026, 09:57 AM UTC
Starting 2026-03-26 there is an outage on Sibs Market providers affecting all requests. We are investigating
- identified Apr 07, 2026, 01:56 PM UTC
Starting 2026-03-26 there is an outage on Sibs Market providers affecting all requests. Sibs has been contacted and escalated to re-onboard Mastercard license certificates. Still waiting on their response.
- resolved Apr 07, 2026, 02:54 PM UTC
The incident has been resolved by the provider