Aiia experienced a major incident on April 9, 2026 affecting Portugal, lasting 12d 8h. The incident has been resolved; the full update timeline is below.
Affected components
Portugal
Update timeline
- investigating Apr 09, 2026, 10:55 AM UTC
We have detected that since 26th March, Sibs is failing for some partners having their own certificates. We have contacted the provider and are engaged in active communication with them.
- identified Apr 21, 2026, 01:09 PM UTC
We have identified the issue and preparing a fix. It will be rolled out sequentially
- resolved Apr 21, 2026, 07:09 PM UTC
The connectivity to Sibs has been restored