Aiia Outage History

Started May 20, 2026, 01:09 PM UTC· resolved May 21, 2026, 08:27 AM UTC

1. investigating May 20, 2026, 01:09 PM UTC

   Ongoing Service Disruption: PSD2 Interface DE_BankVerlagRtsV1 Start: 20.05.2026 , 14:37 Uhr Currently the PSD2 Interface is experiencing disruptions.

2. resolved May 21, 2026, 08:27 AM UTC

   Provider informed us outage was solved at 15:33 yesterday

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Started May 19, 2026, 02:01 PM UTC· resolved May 24, 2026, 02:08 PM UTC

1. scheduled May 19, 2026, 02:01 PM UTC

   During the scheduled maintenance window (05:00–16:00 EET), PSD2 (Open Banking) services will be unavailable for Oma Säästöpankki Oyj, Säästöpanki and POP Pankki in Finland. API consumers may experience service unavailability and failed requests when accessing PSD2 interfaces during this period.

2. in progress May 24, 2026, 04:01 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started May 19, 2026, 01:18 PM UTC· resolved May 20, 2026, 07:05 AM UTC

1. scheduled May 19, 2026, 01:18 PM UTC

   Providers: DeutscheBank + Noris bank + Posbank Start: 20th May 2026– 02:30 AM End: 20th May 2026– 06:00 AM Affected flow: AIS, PIS Details (optional): PSD2 APIs – Due to planned maintenance activity there may be intermittent issues for PSD2 APIs impacting all regions on 20th May 2026. Expected impact: intermittent issues

2. in progress May 20, 2026, 01:30 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started May 19, 2026, 11:08 AM UTC· resolved May 21, 2026, 08:32 AM UTC

1. investigating May 19, 2026, 11:08 AM UTC

   We have identified a elevated rate of failed PIS requests on payments across several providers in Europe, currently investigating

2. resolved May 21, 2026, 08:32 AM UTC

   The outage related to instant payments is solved. Source of outage is external

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Started May 19, 2026, 10:17 AM UTC· resolved May 21, 2026, 08:30 AM UTC

1. investigating May 19, 2026, 10:17 AM UTC

   We are seeing an increased number of failed requests affecting PIS traffic on Sparkassen. Currently investigating

2. resolved May 21, 2026, 08:30 AM UTC

   Conversion rate back to normal, incident closed

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Started May 19, 2026, 10:14 AM UTC· resolved May 21, 2026, 08:29 AM UTC

1. identified May 19, 2026, 10:14 AM UTC

   We are currently investigating an issue with Erste Bank und Sparkasse in Austria market. - Affected users: 85% - Affected flow: Payments - Start Time: 19/05/2026 10:40 CEST - Bank side error: Temporary error

2. investigating May 19, 2026, 10:28 AM UTC

   We are currently investigating an issue with Erste Bank und Sparkasse in Austria market. - Affected users: 85% - Affected flow: Payments - Start Time: 19/05/2026 10:40 CEST - Bank side error: Temporary error

3. resolved May 21, 2026, 08:29 AM UTC

   Error rates back to normal, incident closed

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Started May 19, 2026, 06:29 AM UTC· resolved Jun 08, 2026, 11:08 AM UTC

1. identified May 19, 2026, 06:29 AM UTC

   Investigating – We have identified a bank-side issue with ABN AMRO, which is currently under investigation. Impacted users: 100% Affected flows: Payments, manual refresh, auto-refresh Start time: 2026-05-17 09:40 Error details: HTTP 500 responses returned by the bank Provider: nl-abnamro-ob

2. resolved Jun 08, 2026, 11:08 AM UTC

   Investigating – We have identified a bank-side issue with ABN AMRO, which is currently under investigation. Impacted users: 100% Affected flows: Payments, manual refresh, auto-refresh Start time: 2026-05-17 09:40 Error details: HTTP 500 responses returned by the bank Provider: nl-abnamro-ob

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Started May 18, 2026, 11:00 PM UTC· resolved May 18, 2026, 11:00 PM UTC

1. resolved May 19, 2026, 06:47 AM UTC

   We have noticed Elevated number of failed requests on Vestjysk Bank in BEC last night.

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Started May 18, 2026, 03:25 PM UTC· resolved May 26, 2026, 02:03 PM UTC

1. scheduled May 18, 2026, 03:25 PM UTC

   We would like to inform you about planned maintenance work on central systems within our production environment, that has been scheduled for the above mentioned date. This measure serves to update security-relevant and operational system components and supports the continued stable, secure and up-to-date operation of our services. Between 4:00 AM and 6:00 AM, Private Banking, Corporate Banking and connected applications will be subject to temporary restrictions and intermittent unavailability. After that, the maintenance work will continue until approximately 4:00 PM. Based on the current status, no additional regular service interruptions are expected during the remaining maintenance window. Please note that this is not a functional change, but a technical maintenance measure to ensure operational continuity, stability and security. If you have any questions or require further information, please do not hesitate to contact us. Expected impact: Between 4:00 AM and 6:00 AM - intermittent unavailability; After that until approximately 4:00 PM - no additional regular service interruptions are expected

2. in progress May 26, 2026, 02:01 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started May 18, 2026, 03:23 PM UTC· resolved May 22, 2026, 04:05 AM UTC

1. scheduled May 18, 2026, 03:23 PM UTC

   The DKB has scheduled a maintenance window: Date: 21.-22.05.2026 Time: 22:00-06:00 CEST During the maintenance, there will be a downtime on our side. As soon as the maintenance work is completed, we will inform you. xpected impact: downtime

2. in progress May 21, 2026, 10:01 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started May 18, 2026, 08:39 AM UTC· resolved May 18, 2026, 09:01 AM UTC

1. monitoring May 18, 2026, 08:39 AM UTC

   Starting at 6:30 CET, we are seeing an increased number of failed requests for Skandia in Sweden.

2. resolved May 18, 2026, 09:01 AM UTC

   Starting at 6:30 CET, we are seeing an increased number of failed requests for Skandia in Sweden.

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Started May 18, 2026, 08:37 AM UTC· resolved May 18, 2026, 08:39 AM UTC

1. monitoring May 18, 2026, 08:37 AM UTC

   Starting at 6:30 CET, we are seeing an increased number of failed requests for Skandia in Sweden.

2. monitoring May 18, 2026, 08:38 AM UTC

   Starting at 6:30 CET, we are seeing an increased number of failed requests for Skandia in Sweden.

3. monitoring May 18, 2026, 08:38 AM UTC

   Starting at 6:30 CET, we are seeing an increased number of failed requests for Skandia in Sweden.

4. resolved May 18, 2026, 08:39 AM UTC

   Starting at 6:30 CET, we are seeing an increased number of failed requests for Skandia in Sweden.

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Started May 18, 2026, 07:15 AM UTC· resolved May 18, 2026, 12:06 PM UTC

1. scheduled May 18, 2026, 07:15 AM UTC

   We would like to inform you that BPER is scheduled to carry out technical maintenance on the PRODUCTION environment; this may cause disruptions to the PSD2 / OPENBANKING channel, specifically for PIS and AIS transactions, on 18 May 2026 from 13:00 to 14:00. We apologise for any inconvenience caused.

2. in progress May 18, 2026, 11:01 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started May 18, 2026, 05:41 AM UTC· resolved May 18, 2026, 08:47 AM UTC

1. investigating May 18, 2026, 05:41 AM UTC

   We are seeing an increased number of failed requests for SDC in Denmark. We are investigating.

2. identified May 18, 2026, 06:46 AM UTC

   SDC's authentication endpoint (auth.sdc.dk) is down since ~03:15 UTC. All SDC-connected banks are affected — requests fail with timeouts and TCP connection drops. Disabled providers: DK_SparekassenVendsyssel DK_SparekassenKronjylland DK_MiddelfartSparekasse DK_LaanOgSpar Cause is external (SDC side). Remaining providers will auto-recover once SDC restores service. Monitoring ongoing.

3. resolved May 18, 2026, 08:47 AM UTC

   SDC's Token endpoint was unresponsive, returning timeouts, TCP connection drops, and HTTP 400 errors. All SDC-connected banks (DK, NO, FO) were affected. Disabled providers re-enabled: DK_SparekassenVendsyssel DK_SparekassenKronjylland DK_MiddelfartSparekasse DK_LaanOgSpar All providers are now operating normally.

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Started May 15, 2026, 08:19 AM UTC· resolved May 15, 2026, 09:03 AM UTC

1. identified May 15, 2026, 08:19 AM UTC

   Starting at 7:55 CET, we are seeing an increased number of failed requests for OP in Finland.

2. identified May 15, 2026, 08:19 AM UTC

   Starting at 9:55 CET, we are seeing an increased number of failed requests for OP in Finland.

3. resolved May 15, 2026, 09:03 AM UTC

   Starting at 9:55 CET, we are seeing an increased number of failed requests for OP in Finland.

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Started May 15, 2026, 08:10 AM UTC· resolved May 15, 2026, 08:10 AM UTC

1. resolved May 15, 2026, 08:10 AM UTC

   We have observed all requests to Santander in Germany failing yesterday Thursday 14 May 2026 between 06:00 and 16:00

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Started May 14, 2026, 05:06 PM UTC· resolved May 17, 2026, 08:09 AM UTC

1. scheduled May 14, 2026, 05:06 PM UTC

   Due to scheduled maintenance API XS2A Retail, API Corpo and Sandbox PSD2 will be unavailable from 11 pm on Saturday (16.05) to 10 am on Sunday (17.05) PL time.

2. in progress May 16, 2026, 09:01 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started May 14, 2026, 01:12 PM UTC· resolved May 20, 2026, 11:08 AM UTC

1. scheduled May 14, 2026, 01:12 PM UTC

   Affected flow: AIS, PIS Details (optional): We would like to inform you about maintenance work in the production environment of the service PSD2 Interface, that has been scheduled for the above mentioned date. Expected impact: No service disruptions are expected during this maintenance period.

2. in progress May 20, 2026, 09:01 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started May 14, 2026, 12:47 PM UTC· resolved May 17, 2026, 03:28 AM UTC

1. scheduled May 14, 2026, 12:47 PM UTC

   Scheduled maintenance on 17.05.2026 between 03:25 AM – 05:20 AM CEST (estimated)

2. in progress May 17, 2026, 01:26 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started May 14, 2026, 12:31 PM UTC· resolved May 15, 2026, 12:02 AM UTC

1. scheduled May 14, 2026, 12:31 PM UTC

   Tonight there is a planned maintenance for Open Banking services across whole Baltics. During the change, customers will not be able to authenticate and services will be put on maintenance. Outage window: EE - 00:00 - 03:00 AM EEST LV - 00:00 - 03:00 AM EEST LT – 0o:00 - 03:00 AM EEST

2. in progress May 14, 2026, 09:01 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started May 14, 2026, 12:27 PM UTC· resolved May 16, 2026, 05:03 AM UTC

1. scheduled May 14, 2026, 12:27 PM UTC

   We would like to inform you about planned SEB Baltic API channel downtime for maintenance

2. in progress May 16, 2026, 01:01 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started May 14, 2026, 12:23 PM UTC· resolved May 20, 2026, 10:51 PM UTC

1. scheduled May 14, 2026, 12:23 PM UTC

   Hello there, DNB's Account Information Service API will be affected by maintenance. Downtime 20.05.2026 00:10 - 20.05.2026 00:40 DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have a downtime during the period.

2. in progress May 20, 2026, 10:11 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started May 14, 2026, 12:23 PM UTC· resolved May 20, 2026, 01:04 PM UTC

1. scheduled May 14, 2026, 12:23 PM UTC

   We would like to inform you about maintenance work in the production environment of the service PSD2 Interface, that has been scheduled for the above mentioned date. Expected impact: No service disruptions are expected during this maintenance period.

2. in progress May 20, 2026, 07:01 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started May 14, 2026, 12:22 PM UTC· resolved Aug 29, 2026, 06:08 AM UTC

1. scheduled May 14, 2026, 12:22 PM UTC

   During the following periods, ApoBank will be updating its instant payment systems. During these maintenance windows, there may be temporary restrictions on the transmission or processing of payments. Expected impact: temporary restrictions on the transmission or processing of SEPA Instant payments.

2. in progress Aug 28, 2026, 08:01 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started May 14, 2026, 10:29 AM UTC· resolved May 20, 2026, 01:18 PM UTC

1. investigating May 14, 2026, 10:29 AM UTC

   Starting at 11:40 CET, we are seeing an increased number of failed requests for Raiffeisen in Austria. We are investigating

2. monitoring May 14, 2026, 10:33 AM UTC

   There is successful traffic from 12:15 CET on, we will continue monitoring

3. monitoring May 14, 2026, 12:18 PM UTC

   Intermittent errors still happening, we are monitoring

4. resolved May 20, 2026, 01:18 PM UTC

   Success rate back to normal in Raiffeisen

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