Aiia incident

Elevated error rates with instant payments in several providers

Major Resolved View vendor source →

Aiia experienced a major incident on May 19, 2026 affecting Accept Payments and Payment initiation services, lasting 1d 21h. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 11:08 AM UTC
Resolved
May 21, 2026, 08:32 AM UTC
Duration
1d 21h
Detected by Pingoru
May 19, 2026, 11:08 AM UTC

Affected components

Accept PaymentsPayment initiation services

Update timeline

  1. investigating May 19, 2026, 11:08 AM UTC

    We have identified a elevated rate of failed PIS requests on payments across several providers in Europe, currently investigating

  2. resolved May 21, 2026, 08:32 AM UTC

    The outage related to instant payments is solved. Source of outage is external