Aiia Outage History

Started Jun 03, 2026, 10:09 AM UTC· resolved Jun 04, 2026, 09:33 AM UTC

1. investigating Jun 03, 2026, 10:09 AM UTC

   We have detected an high number of payment journeys failing in aiia pay flows. Currently investigating

2. monitoring Jun 03, 2026, 11:43 AM UTC

   The issue was attributed to a caching issue with our cloud provider. Manual intervention has resolved the stale cache issues and the system is restored. We are monitoring for any remaining issues.

3. resolved Jun 04, 2026, 09:33 AM UTC

   This incident has been resolved.

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Started Jun 03, 2026, 10:00 AM UTC· resolved Jun 03, 2026, 10:44 AM UTC

1. monitoring Jun 03, 2026, 10:00 AM UTC

   We are seeing an elevated error rate on LT_Swedbank PIS operations. We are currently monitoring thesituation.

2. resolved Jun 03, 2026, 10:44 AM UTC

   We are seeing an elevated error rate on LT_Swedbank PIS operations. We are currently monitoring thesituation.

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Started Jun 03, 2026, 09:40 AM UTC· resolved Jun 04, 2026, 01:08 AM UTC

1. scheduled Jun 03, 2026, 09:40 AM UTC

   ASN Bank N.V. will implement several changes in our channels, mid- and back-office applications. This will not only impact services in our direct online channels and redirect payment services but also our PSD2 Dedicated (API) interface and services. The maximum unavailability of these services within this timeframe will be 2 hours (120 minutes).

2. in progress Jun 03, 2026, 11:01 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Jun 03, 2026, 09:38 AM UTC· resolved Jun 14, 2026, 04:01 PM UTC

1. scheduled Jun 03, 2026, 09:38 AM UTC

   We would like to inform you that Belfius will be updating its software. As a result, our interfaces will be temporarily unavailable during the highlighted period.

2. in progress Jun 13, 2026, 11:31 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Jun 03, 2026, 09:34 AM UTC· resolved Jun 07, 2026, 12:34 AM UTC

1. scheduled Jun 03, 2026, 09:34 AM UTC

   The PSD2 APIs of: Banque de Luxembourg (BIC: BLUXLULL) Banque de Luxembourg Belgique (BIC: BLUXBE41) Banque Transatlantique Luxembourg (BIC: CMCILUL1) Banque Transatlantique Belgium (BIC: CMCIBEB1) will be unavailable due to maintenance activities in production. During the highlighted period, all PSD2 APIs, as well as the Core Banking system of the ASPSPs above, may be unavailable for all users.

2. in progress Jun 06, 2026, 10:01 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Jun 03, 2026, 08:07 AM UTC· resolved Jun 14, 2026, 04:06 AM UTC

1. scheduled Jun 03, 2026, 08:07 AM UTC

   The service window starts at 02:00 and is scheduled to end at 06:00, when all systems will be back in normal operation. During the period, you may experience instability or no access to Netcompany Banking Services's systems. Planned Start: 14-06-2026 02:00:00 CEST Planned End: 14-06-2026 06:00:00 CEST

2. in progress Jun 14, 2026, 12:01 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Jun 02, 2026, 10:06 AM UTC· resolved Jun 22, 2026, 02:06 PM UTC

1. scheduled Jun 02, 2026, 10:06 AM UTC

   Skandiabanken has scheduled a service window during which, we are not expecting to see full downtime, however intermittent disruptions may occur. Clients may experience: temporary API errors, increased response times, short periods of unavailable services. These impacts may affect Open Banking APIs. Skandiabanken is taking all necessary steps to minimize the impact and ensure service stability. 22nd June 7:00AM - 4:00PM

2. in progress Jun 22, 2026, 05:02 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Jun 01, 2026, 01:05 PM UTC· resolved Jun 03, 2026, 09:25 AM UTC

1. identified Jun 01, 2026, 01:05 PM UTC

   We're working with provider to resolve problems with their AIS and PIS APIs.

2. resolved Jun 03, 2026, 09:25 AM UTC

   We're working with provider to resolve problems with their AIS and PIS APIs.

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Started May 31, 2026, 02:45 PM UTC· resolved May 31, 2026, 02:45 PM UTC

1. resolved Jun 01, 2026, 10:09 AM UTC

   Degraded payment conversion for FI_Spankki (2026-05-31 14:45–15:30 UTC) CrossKey/Spankki's OAuth2 server temporarily deregistered the openid scope, causing payment authorizations to be rejected and payments to be cancelled. ~1,180 payments affected. Issue resolved on the bank side at ~15:30 UTC. Affected payments require end-user retry.

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Started May 29, 2026, 09:58 AM UTC· resolved Jul 31, 2026, 02:27 PM UTC

1. identified May 29, 2026, 09:58 AM UTC

   Morrow Bank changed its name from KomplettBank. We are dropping the Morrow Bank's old name (KomplettBank) from the display name. Nothing has been changed than display name. New name is just Morrow Bank.

2. resolved Jul 31, 2026, 02:27 PM UTC

   Morrow Bank changed its name from KomplettBank. We are dropping the Morrow Bank's old name (KomplettBank) from the display name. Nothing has been changed than display name. New name is just Morrow Bank.

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Started May 28, 2026, 02:23 PM UTC· resolved May 29, 2026, 12:26 PM UTC

1. scheduled May 28, 2026, 02:23 PM UTC

   Drangedal Sparebank and Sparebanken Din has changed names to: * Drangedal Sparebank -> Telemark Sparebank (Drangedal Sparebank) * Sparebanken Din -> Telemark Sparebank (Sparebanken Din) Change will go into effect from 6AM UTC 1st June 2026.

2. in progress May 29, 2026, 11:23 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started May 28, 2026, 09:33 AM UTC· resolved May 28, 2026, 12:06 PM UTC

1. monitoring May 28, 2026, 09:33 AM UTC

   We are seeing elevated error rates affecting many calls with DNB in Norway. All call types are affected.

2. resolved May 28, 2026, 12:06 PM UTC

   The issue has been resolved on the DNB's side, traffic is stable now.

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Started May 28, 2026, 08:32 AM UTC· resolved May 28, 2026, 08:47 AM UTC

1. investigating May 28, 2026, 08:32 AM UTC

   We are seeing an elevated number of payment failures for the Deutsche Bank provider. Our team is actively working to resolve the issue.

2. resolved May 28, 2026, 08:47 AM UTC

   We are seeing an elevated number of payment failures for the Deutsche Bank provider. Our team is actively working to resolve the issue. Update: The issue causing elevated payment failures for the Deutsche Bank provider has been mitigated. Payment processing has returned to normal levels. We will continue to monitor the situation to ensure stability.

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Started May 27, 2026, 11:49 AM UTC· resolved Jun 05, 2026, 07:38 AM UTC

1. monitoring May 27, 2026, 11:49 AM UTC

   We noticed elevated number of failed requests on Nordea in all countries.

2. resolved Jun 05, 2026, 07:38 AM UTC

   We noticed elevated number of failed requests on Nordea in all countries.

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Started May 26, 2026, 11:16 AM UTC· resolved May 26, 2026, 01:28 PM UTC

1. monitoring May 26, 2026, 11:16 AM UTC

   Starting at 13:10 EEST, we are seeing an increased number of failed requests on Account and Payments area for OP in Finland.

2. resolved May 26, 2026, 01:28 PM UTC

   Starting at 13:10 EEST, we are seeing an increased number of failed requests on Account and Payments area for OP in Finland.

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Started May 26, 2026, 09:53 AM UTC· resolved May 28, 2026, 01:10 AM UTC

1. scheduled May 26, 2026, 09:53 AM UTC

   On Thursday May 28th, 2026, between 01:00 AM CEST and 03:00 AM CEST, ASN Bank will implement several changes in our channels, mid- and back-office applications. This will not only impact services in our direct online channels and redirect payment services but also our PSD2 Dedicated (API) interface and services. The maximum unavailability of these services within this timeframe will be 2 hours (120 minutes).

2. in progress May 27, 2026, 11:01 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started May 22, 2026, 09:11 AM UTC· resolved May 23, 2026, 09:40 PM UTC

1. scheduled May 22, 2026, 09:11 AM UTC

   OP will have planned service window on Saturday 23rd May from 23:30 to Sunday 24th May 00:30 (EEST) that may impact the Open Banking channel. During this period, services may be temporarily unavailable or experience degraded performance.

2. in progress May 23, 2026, 08:31 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started May 22, 2026, 06:59 AM UTC· resolved May 24, 2026, 01:45 AM UTC

1. scheduled May 22, 2026, 06:59 AM UTC

   Hello there, DNB's Account Information Service API will be affected by maintenance. Instability 24.05.2026 03:00 - 24.05.2026 03:05 DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have some instability during this time frame. Downtime 24.05.2026 03:30 - 24.05.2026 03:40 DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have a downtime during the period. Expected maintenance window: Planned start: May 24, 2026 - 03:00 GMT +02:00 Planned end: May 24, 2026 - 03:40 GMT +02:00 ID: e9e75d01-e5b5-4181-9677-974c2e0d6d60 You can check the API's current status on the status page. Best regards, The team at DNB Developer Portal

2. in progress May 24, 2026, 01:01 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started May 22, 2026, 06:57 AM UTC· resolved May 24, 2026, 01:45 AM UTC

1. scheduled May 22, 2026, 06:57 AM UTC

   Hello there, DNB's Payment Initiation Service API will be affected by maintenance. -Instability 24.05.2026 03:00 - 24.05.2026 03:05 DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have some instability during this time frame. -Downtime 24.05.2026 03:30 - 24.05.2026 03:40 DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have a downtime during the period. Expected maintenance window: Planned start: May 24, 2026 - 03:00 GMT +02:00 Planned end: May 24, 2026 - 03:40 GMT +02:00 ID: 89a8a856-6c85-4853-ac0c-b9f9630a82a7 You can check the API's current status on the status page. https://developer.dnb.no/status Best regards, The team at DNB Developer Portal

2. in progress May 24, 2026, 01:01 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started May 22, 2026, 06:56 AM UTC· resolved May 24, 2026, 09:06 AM UTC

1. scheduled May 22, 2026, 06:56 AM UTC

   We would like to inform you that on 24/05/2026 there may be interruptions affecting SEPA standard credit transfers due to extraordinary maintenance activities, in the time window between 6:00 AM and 11:00 AM. We apologize for any inconvenience caused.

2. in progress May 24, 2026, 04:02 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started May 21, 2026, 06:00 PM UTC· resolved May 21, 2026, 06:00 PM UTC

1. resolved May 22, 2026, 07:10 AM UTC

   We noticed elevated number of failed requests on SDC in Denmark, Faroe Islands and Norway. Majority of failing calls ended up with 500 Bank Internal Server errors.

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Started May 20, 2026, 02:14 PM UTC· resolved May 23, 2026, 01:01 AM UTC

1. scheduled May 20, 2026, 02:14 PM UTC

   We would like to inform you that during the night between May 22nd and May 23rd, 2026, system updates will be carried out on the Intesa Sanpaolo side. These activities will impact all Bank channels, causing approximately 2 hours of service disruption, from 01:00 to 03:00. We apologise in advance for any inconvenience caused.

2. in progress May 22, 2026, 11:01 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started May 20, 2026, 02:08 PM UTC· resolved Jun 21, 2026, 06:10 AM UTC

1. scheduled May 20, 2026, 02:08 PM UTC

   Please be advised that a scheduled technical intervention on our infrastructure will take place on 21 June 2026 from 05:00 to 08:00 (GMT+2). This maintenance may cause temporary disruption to our services during this timeframe. Please consider this window in your operations and put mitigation measures in place if necessary. If you experience any issues after the intervention or have questions, contact your usual representative or open a ticket via GetArkea. Thank you for your understanding and cooperation.

2. in progress Jun 21, 2026, 03:01 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started May 20, 2026, 01:35 PM UTC· resolved May 31, 2026, 10:08 PM UTC

1. scheduled May 20, 2026, 01:35 PM UTC

   Skandia will have planned service window on May 31st from 21:00 to 00:00 CEST that may impact the Open Banking channel. These service window is not expected to cause full‑period downtime; however, during the indicated time, API calls may intermittently fail or services may be temporarily unavailable.

2. in progress May 31, 2026, 07:01 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started May 20, 2026, 01:25 PM UTC· resolved May 20, 2026, 10:11 PM UTC

1. scheduled May 20, 2026, 01:25 PM UTC

   Skandia will have planned service window on May 20th from 23:30 to 00:00 CEST that may impact the Open Banking channel. These service window is not expected to cause full‑period downtime; however, during the indicated time, API calls may intermittently fail or services may be temporarily unavailable.

2. in progress May 20, 2026, 09:31 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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