Aiia experienced a major incident on May 19, 2026 affecting Austria, lasting 1d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Austria
Update timeline
- identified May 19, 2026, 10:14 AM UTC
We are currently investigating an issue with Erste Bank und Sparkasse in Austria market. - Affected users: 85% - Affected flow: Payments - Start Time: 19/05/2026 10:40 CEST - Bank side error: Temporary error
- investigating May 19, 2026, 10:28 AM UTC
We are currently investigating an issue with Erste Bank und Sparkasse in Austria market. - Affected users: 85% - Affected flow: Payments - Start Time: 19/05/2026 10:40 CEST - Bank side error: Temporary error
- resolved May 21, 2026, 08:29 AM UTC
Error rates back to normal, incident closed