Aiia incident

AT_ErsteBank - Major Outage

Resolved after 1 day 22 hours, affecting Austria, on May 19, 2026.

investigating May 19, 2026, 10:28 AM UTC

We are currently investigating an issue with Erste Bank und Sparkasse in Austria market. - Affected users: 85% - Affected flow: Payments - Start Time: 19/05/2026 10:40 CEST - Bank side error: Temporary error

Started: May 19, 2026, 10:14 AM UTC
Resolved: May 21, 2026, 08:29 AM UTC
Duration: 1d 22h
Detected by Pingoru: May 19, 2026, 10:14 AM UTC

Affected components

Austria

Update timeline

identified May 19, 2026, 10:14 AM UTC

We are currently investigating an issue with Erste Bank und Sparkasse in Austria market. - Affected users: 85% - Affected flow: Payments - Start Time: 19/05/2026 10:40 CEST - Bank side error: Temporary error
investigating May 19, 2026, 10:28 AM UTC

We are currently investigating an issue with Erste Bank und Sparkasse in Austria market. - Affected users: 85% - Affected flow: Payments - Start Time: 19/05/2026 10:40 CEST - Bank side error: Temporary error
resolved May 21, 2026, 08:29 AM UTC

Error rates back to normal, incident closed

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