Resolved after 8 hours 27 minutes, affecting Lexi and Falcon and 1 more, on October 20, 2025.
Our Services were fully restored around 6:00 AM EST following this morning's AWS outage. All Lexi instances should now be operating normally. We will continue to monitor the situation throughout the day to ensure stability. If you continue to experience any problems, please contact support.
Affected components
Update timeline
- investigating Oct 20, 2025, 08:23 AM UTC
We are experiencing an issue impacting EEGCloud.tv and EEGCloud services. We are currently investigating.
- investigating Oct 20, 2025, 08:23 AM UTC
We are continuing to investigate this issue.
- monitoring Oct 20, 2025, 09:31 AM UTC
We are seeing improvements to EEG Services resume. If you had previous scheduled instances, please try turning on Lexi manual as service resumes normal service. We have identified this issue to have been due to Amazon AWS issues: https://health.aws.amazon.com/health/status Thank you for your patience with this issue.
- resolved Oct 20, 2025, 04:51 PM UTC
Our Services were fully restored around 6:00 AM EST following this morning's AWS outage. All Lexi instances should now be operating normally. We will continue to monitor the situation throughout the day to ensure stability. If you continue to experience any problems, please contact support.
Your product runs on more than AI-Media
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services