Resolved after 4 hours 8 minutes, affecting Lexi and EEGCloud (Accounts and Billing), on October 20, 2025.
Lexi services have stabilized and we are comfortable marking this incident as resolved. All systems are operating normally following the AWS outage. If you experience any issues, please contact support.
Affected components
Update timeline
- investigating Oct 20, 2025, 06:58 PM UTC
We are currently experiencing an issue affecting EEGCloud services. We are investigating the problem.
- monitoring Oct 20, 2025, 08:08 PM UTC
As AWS's services are coming back online, Lexi services are also recovering. We will continue to monitor and take action as needed. If you continue to experience any problems, please contact support
- resolved Oct 20, 2025, 11:07 PM UTC
Lexi services have stabilized and we are comfortable marking this incident as resolved. All systems are operating normally following the AWS outage. If you experience any issues, please contact support.
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