Resolved after 2 hours 47 minutes, affecting Platform - AU Region and Lexi, on November 10, 2025.
We have seen successful connections return to Ai-Live LEXI from 10:45am AEST / 6:45pm EST in the AU region as services resume. If you encounter any persisting issues, please contact support.
Affected components
Update timeline
- investigating Nov 10, 2025, 11:25 PM UTC
We are currently experiencing an issue with Ai-Live Lexi session in the AU region. Users are unable to commence Lexi during this time. Our team is working to identify the cause and will share updates shortly.
- identified Nov 10, 2025, 11:50 PM UTC
We have identified the potential issue and are now implementing a fix. Thank you for your patience as we test. We will update again shortly.
- monitoring Nov 11, 2025, 01:29 AM UTC
We have implemented a fix and seeing some improvement. We will continue to monitor
- resolved Nov 11, 2025, 02:12 AM UTC
We have seen successful connections return to Ai-Live LEXI from 10:45am AEST / 6:45pm EST in the AU region as services resume. If you encounter any persisting issues, please contact support.
Your product runs on more than AI-Media
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services