AI-Media incident

LEXI - Creation of New Topic Model Fails

Resolved after 1 day, affecting Lexi, on January 9, 2024.

resolved Jan 10, 2024, 12:21 AM UTC

No additional occurrences of this issue have been observed since January 8th. The underlying issue may reoccur, and this situation is being closely monitored. Normal functioning is expected at this time.

Started
Jan 09, 2024, 12:16 AM UTC
Resolved
Jan 10, 2024, 12:21 AM UTC
Duration
1d
Detected by Pingoru
Jan 09, 2024, 12:16 AM UTC

Affected components

Lexi

Update timeline

  1. investigating Jan 09, 2024, 12:16 AM UTC

    User reports of unsuccessful attempts to create new Lexi Topic Models have been received. This issue has been successfully recreated, and further investigation is presently underway. Updates to existing Topic Models, including use of the "Overwrite Model" feature, appear to be functioning normally at this time. Please contact [email protected] if you've encountered failure to create a new LEXI Topic Model.

  2. resolved Jan 10, 2024, 12:21 AM UTC

    No additional occurrences of this issue have been observed since January 8th. The underlying issue may reoccur, and this situation is being closely monitored. Normal functioning is expected at this time.

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