AI-Media incident

Lexi for Scribe / Lexi VOD

Resolved after 4 days 14 hours, affecting Lexi, on May 29, 2024.

investigating May 31, 2024, 11:24 PM UTC

This issue is now resolved.

Started
May 29, 2024, 11:01 PM UTC
Resolved
Jun 03, 2024, 01:41 PM UTC
Duration
4d 14h
Detected by Pingoru
May 29, 2024, 11:01 PM UTC

Affected components

Lexi

Update timeline

  1. investigating May 29, 2024, 11:01 PM UTC

    We are aware of an issue preventing successful use of LEXI for Scribe (LEXI VOD). We are presently investigating this issue and will update as soon as possible. This issue will not impact the use of LEXI Live or LEXI Recorded.

  2. investigating May 30, 2024, 03:04 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 31, 2024, 11:24 PM UTC

    This issue is now resolved.

  4. resolved Jun 03, 2024, 01:41 PM UTC

    This incident has been resolved.

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