Agora incident

【Southeast Asia】Interactive Whiteboard Some API requests in the Southeast Asia region have failed

Minor Resolved View vendor source →

Agora experienced a minor incident on January 7, 2025 affecting Agora, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2025, 09:47 AM UTC
Resolved
Jan 07, 2025, 09:47 AM UTC
Duration
—
Detected by Pingoru
Jan 07, 2025, 09:47 AM UTC

Affected components

Agora

Update timeline

  1. resolved Jan 07, 2025, 09:47 AM UTC

    During the period from 2025-01-02 04:11:00 (UTC) to 2025-01-03 06:35:00 (UTC), an abnormal status of a routing node for the interactive whiteboard service caused some API access failures. After removing the faulty node, the issue was resolved.