Agora incident

【Global】Real-Time Communication Login success rate data statistics anomaly leads to abnormal fluctuations in the 'SD-RTN™ Join Experience Indicator' metric

Minor Resolved View vendor source →

Agora experienced a minor incident on May 14, 2025 affecting Agora, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 14, 2025, 03:18 AM UTC
Resolved
May 14, 2025, 03:18 AM UTC
Duration
—
Detected by Pingoru
May 14, 2025, 03:18 AM UTC

Affected components

Agora

Update timeline

  1. resolved May 14, 2025, 03:18 AM UTC

    From 2025-05-14 02:06 (UTC) to 2025-05-14 02:25 (UTC), due to an anomaly in the login success rate data statistics service, the 'SD-RTN™ Join Experience Indicator' metric experienced fluctuations. There was no actual impact on customer experience. The statistical anomaly issue has now recovered.