Agora incident

【China】Interactive Whiteboard performance degradation in the China region service cluster

Minor Resolved View vendor source →

Agora experienced a minor incident on April 18, 2025 affecting Agora, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2025, 01:15 PM UTC
Resolved
Apr 18, 2025, 01:15 PM UTC
Duration
—
Detected by Pingoru
Apr 18, 2025, 01:15 PM UTC

Affected components

Agora

Update timeline

  1. resolved Apr 18, 2025, 01:15 PM UTC

    Between 2025-04-18 10:40 (UTC) and 2025-04-18 11:00 (UTC), the Interactive Whiteboard service in the China region experienced a degradation in service quality due to a sudden surge in traffic. After implementing emergency capacity expansion, the service returned to normal operation.