Agora (legacy — broken-pubDate generic_rss; replaced by id 6370) incident

【Global】Real-Time Communication Login success rate data statistics anomaly leads to abnormal fluctuations in the 'SD-RTN™ Join Experience Indicator' metric

Started
May 03, 2026, 04:04 AM UTC
Resolved
Ongoing
Duration
● 21h 44m
Detected by Pingoru
May 03, 2026, 04:04 AM UTC

Update timeline

  1. monitoring Apr 21, 2026, 10:36 PM UTC

    Posted May 14, 2025 - 03:18 AM UTC Summarize From 2025-05-14 02:06 (UTC) to 2025-05-14 02:25 (UTC), due to an anomaly in the login success rate data statistics service, the 'SD-RTN™ Join Experience Indicator' metric experienced fluctuations. There was no actual impact on customer experience. The statistical anomaly issue has now recovered.

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