Afterpay Outage History

Afterpay is up right now

Afterpay had 17 outages in the last 2 years totaling 36m of downtime — averaging 0.7 incidents per month.

There were 17 Afterpay outages since February 18, 2026 totaling 36m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.afterpay.com

Minor May 8, 2026

[Australia] Degraded performance - Afterpay Card

Detected by Pingoru
May 08, 2026, 01:32 PM UTC
Resolved
May 08, 2026, 01:32 PM UTC
Duration
—
Affected: In-Store API
Timeline · 4 updates
  1. identified May 08, 2026, 04:17 AM UTC

    Status: Identified We are experiencing an elevated rate of Afterpay In-Store declined transactions. Please request customers try tapping their Afterpay card again, as this may help the payment go through. Affected components In-Store API (Degraded performance)

  2. identified May 08, 2026, 05:37 AM UTC

    Status: Identified In-store decline rates for AU, NZ transactions have recovered to normal levels. We are continuing to monitor US, CA regions. Affected components In-Store API (Degraded performance)

  3. monitoring May 08, 2026, 06:37 AM UTC

    Status: Monitoring Decline rates have returned to normal levels. We are continuing to monitor US, CA with our downstream provider. Affected components In-Store API (Operational)

  4. resolved May 08, 2026, 01:32 PM UTC

    Status: Resolved Following monitoring we can confirm that transactions have recovered to normal levels and the issue resolved. Affected components In-Store API (Operational)

Read the full incident report →

Minor May 8, 2026

[Canada] Degraded performance - Afterpay Card

Detected by Pingoru
May 08, 2026, 01:32 PM UTC
Resolved
May 08, 2026, 01:32 PM UTC
Duration
—
Affected: In-Store API
Timeline · 4 updates
  1. identified May 08, 2026, 04:17 AM UTC

    Status: Identified We are experiencing an elevated rate of Afterpay In-Store declined transactions. Please request customers try tapping their Afterpay card again, as this may help the payment go through. Affected components In-Store API (Degraded performance)

  2. identified May 08, 2026, 05:37 AM UTC

    Status: Identified In-store decline rates for AU, NZ transactions have recovered to normal levels. We are continuing to monitor US, CA regions. Affected components In-Store API (Degraded performance)

  3. monitoring May 08, 2026, 06:37 AM UTC

    Status: Monitoring Decline rates have returned to normal levels. We are continuing to monitor US, CA with our downstream provider. Affected components In-Store API (Operational)

  4. resolved May 08, 2026, 01:32 PM UTC

    Status: Resolved Following monitoring we can confirm that transactions have recovered to normal levels and the issue resolved. Affected components In-Store API (Operational)

Read the full incident report →

Minor May 8, 2026

[New Zealand] Degraded performance - Afterpay Card

Detected by Pingoru
May 08, 2026, 01:32 PM UTC
Resolved
May 08, 2026, 01:32 PM UTC
Duration
—
Affected: In-Store API
Timeline · 4 updates
  1. identified May 08, 2026, 04:17 AM UTC

    Status: Identified We are experiencing an elevated rate of Afterpay In-Store declined transactions. Please request customers try tapping their Afterpay card again, as this may help the payment go through. Affected components In-Store API (Degraded performance)

  2. identified May 08, 2026, 05:37 AM UTC

    Status: Identified In-store decline rates for AU, NZ transactions have recovered to normal levels. We are continuing to monitor US, CA regions. Affected components In-Store API (Degraded performance)

  3. monitoring May 08, 2026, 06:37 AM UTC

    Status: Monitoring Decline rates have returned to normal levels. We are continuing to monitor US, CA with our downstream provider. Affected components In-Store API (Operational)

  4. resolved May 08, 2026, 01:32 PM UTC

    Status: Resolved Following monitoring we can confirm that transactions have recovered to normal levels and the issue resolved. Affected components In-Store API (Operational)

Read the full incident report →

Minor May 8, 2026

[United States] Degraded performance - Afterpay Card

Detected by Pingoru
May 08, 2026, 01:32 PM UTC
Resolved
May 08, 2026, 01:32 PM UTC
Duration
—
Affected: In-Store API
Timeline · 4 updates
  1. identified May 08, 2026, 04:17 AM UTC

    Status: Identified We are experiencing an elevated rate of Afterpay In-Store declined transactions. Please request customers try tapping their Afterpay card again, as this may help the payment go through. Affected components In-Store API (Degraded performance)

  2. identified May 08, 2026, 05:37 AM UTC

    Status: Identified In-store decline rates for AU, NZ transactions have recovered to normal levels. We are continuing to monitor US, CA regions. Affected components In-Store API (Degraded performance)

  3. monitoring May 08, 2026, 06:37 AM UTC

    Status: Monitoring Decline rates have returned to normal levels. We are continuing to monitor US, CA with our downstream provider. Affected components In-Store API (Operational)

  4. resolved May 08, 2026, 01:32 PM UTC

    Status: Resolved Following monitoring we can confirm that transactions have recovered to normal levels and the issue resolved. Affected components In-Store API (Operational)

Read the full incident report →

Minor May 8, 2026

[Australia] Degraded Performance - Afterpay Card

Detected by Pingoru
May 08, 2026, 03:35 AM UTC
Resolved
May 08, 2026, 03:35 AM UTC
Duration
—
Affected: In-Store API
Timeline · 3 updates
  1. investigating May 08, 2026, 03:20 AM UTC

    Status: Investigating We are experiencing an elevated rate of Afterpay In-Store declined transactions. Please request customers try tapping their Afterpay card again, as this may help the payment go through. Affected components In-Store API (Degraded performance)

  2. monitoring May 08, 2026, 03:28 AM UTC

    Status: Monitoring Payment approval rates have returned to normal levels, we are continuing to monitor to ensure full restoration. Affected components In-Store API (Operational)

  3. resolved May 08, 2026, 03:35 AM UTC

    Status: Resolved Service has returned to normal. Affected components In-Store API (Operational)

Read the full incident report →

Minor May 8, 2026

[Canada] Degraded Performance - Afterpay Card

Detected by Pingoru
May 08, 2026, 03:35 AM UTC
Resolved
May 08, 2026, 03:35 AM UTC
Duration
—
Affected: In-Store API
Timeline · 3 updates
  1. investigating May 08, 2026, 03:20 AM UTC

    Status: Investigating We are experiencing an elevated rate of Afterpay In-Store declined transactions. Please request customers try tapping their Afterpay card again, as this may help the payment go through. Affected components In-Store API (Degraded performance)

  2. monitoring May 08, 2026, 03:28 AM UTC

    Status: Monitoring Payment approval rates have returned to normal levels, we are continuing to monitor to ensure full restoration. Affected components In-Store API (Operational)

  3. resolved May 08, 2026, 03:35 AM UTC

    Status: Resolved Service has returned to normal. Affected components In-Store API (Operational)

Read the full incident report →

Minor May 8, 2026

[New Zealand] Degraded Performance - Afterpay Card

Detected by Pingoru
May 08, 2026, 03:35 AM UTC
Resolved
May 08, 2026, 03:35 AM UTC
Duration
—
Affected: In-Store API
Timeline · 3 updates
  1. investigating May 08, 2026, 03:20 AM UTC

    Status: Investigating We are experiencing an elevated rate of Afterpay In-Store declined transactions. Please request customers try tapping their Afterpay card again, as this may help the payment go through. Affected components In-Store API (Degraded performance)

  2. monitoring May 08, 2026, 03:28 AM UTC

    Status: Monitoring Payment approval rates have returned to normal levels, we are continuing to monitor to ensure full restoration. Affected components In-Store API (Operational)

  3. resolved May 08, 2026, 03:35 AM UTC

    Status: Resolved Service has returned to normal. Affected components In-Store API (Operational)

Read the full incident report →

Minor May 8, 2026

[United States] Degraded Performance - Afterpay Card

Detected by Pingoru
May 08, 2026, 03:35 AM UTC
Resolved
May 08, 2026, 03:35 AM UTC
Duration
—
Affected: In-Store API
Timeline · 3 updates
  1. investigating May 08, 2026, 03:20 AM UTC

    Status: Investigating We are experiencing an elevated rate of Afterpay In-Store declined transactions. Please request customers try tapping their Afterpay card again, as this may help the payment go through. Affected components In-Store API (Degraded performance)

  2. monitoring May 08, 2026, 03:28 AM UTC

    Status: Monitoring Payment approval rates have returned to normal levels, we are continuing to monitor to ensure full restoration. Affected components In-Store API (Operational)

  3. resolved May 08, 2026, 03:35 AM UTC

    Status: Resolved Service has returned to normal. Affected components In-Store API (Operational)

Read the full incident report →

Minor May 8, 2026

[Australia] Service Outage - Checkout

Detected by Pingoru
May 08, 2026, 02:08 AM UTC
Resolved
May 08, 2026, 02:08 AM UTC
Duration
—
Affected: Online APIIn-Store API
Timeline · 4 updates
  1. investigating May 07, 2026, 11:45 PM UTC

    Status: Investigating We're currently experiencing a service outage in checkout conversion. We're actively investigating and will provide an update as soon as possible. Affected components Online API (Full outage) In-Store API (Full outage)

  2. identified May 08, 2026, 01:10 AM UTC

    Status: Identified An incident with a downstream provider is impacting latency. We are investigating the matter further and share further updates as soon as possible. Affected components Online API (Degraded performance) In-Store API (Degraded performance)

  3. monitoring May 08, 2026, 01:27 AM UTC

    Status: Monitoring Afterpay API services are operational. We are continuing to monitor for any ongoing impact from downstream providers. Affected components Online API (Operational) In-Store API (Operational)

  4. resolved May 08, 2026, 02:08 AM UTC

    Status: Resolved Earlier today, an infrastructure issue at a third-party cloud provider caused temporary disruption to Afterpay services. Some merchants may have experienced increased latency during the affected window. The issue is resolved and services are operating normally. Affected components Online API (Operational) In-Store API (Operational)

Read the full incident report →

Minor May 8, 2026

[Canada] Service Outage - Checkout

Detected by Pingoru
May 08, 2026, 02:08 AM UTC
Resolved
May 08, 2026, 02:08 AM UTC
Duration
—
Affected: Online APIIn-Store API
Timeline · 4 updates
  1. investigating May 07, 2026, 11:45 PM UTC

    Status: Investigating We're currently experiencing a service outage in checkout conversion. We're actively investigating and will provide an update as soon as possible. Affected components In-Store API (Full outage) Online API (Full outage)

  2. identified May 08, 2026, 01:10 AM UTC

    Status: Identified An incident with a downstream provider is impacting latency. We are investigating the matter further and share further updates as soon as possible. Affected components Online API (Degraded performance) In-Store API (Degraded performance)

  3. monitoring May 08, 2026, 01:27 AM UTC

    Status: Monitoring Afterpay API services are operational. We are continuing to monitor for any ongoing impact from downstream providers. Affected components Online API (Operational) In-Store API (Operational)

  4. resolved May 08, 2026, 02:08 AM UTC

    Status: Resolved Earlier today, an infrastructure issue at a third-party cloud provider caused temporary disruption to Afterpay services. Some merchants may have experienced increased latency during the affected window. The issue is resolved and services are operating normally. Affected components Online API (Operational) In-Store API (Operational)

Read the full incident report →

Minor May 8, 2026

[New Zealand] Service Outage - Checkout

Detected by Pingoru
May 08, 2026, 02:08 AM UTC
Resolved
May 08, 2026, 02:08 AM UTC
Duration
—
Affected: Online APIIn-Store API
Timeline · 4 updates
  1. investigating May 07, 2026, 11:45 PM UTC

    Status: Investigating We're currently experiencing a service outage in checkout conversion. We're actively investigating and will provide an update as soon as possible. Affected components Online API (Full outage) In-Store API (Full outage)

  2. identified May 08, 2026, 01:10 AM UTC

    Status: Identified An incident with a downstream provider is impacting latency. We are investigating the matter further and share further updates as soon as possible. Affected components Online API (Degraded performance) In-Store API (Degraded performance)

  3. monitoring May 08, 2026, 01:27 AM UTC

    Status: Monitoring Afterpay API services are operational. We are continuing to monitor for any ongoing impact from downstream providers. Affected components In-Store API (Operational) Online API (Operational)

  4. resolved May 08, 2026, 02:08 AM UTC

    Status: Resolved Earlier today, an infrastructure issue at a third-party cloud provider caused temporary disruption to Afterpay services. Some merchants may have experienced increased latency during the affected window. The issue is resolved and services are operating normally. Affected components Online API (Operational) In-Store API (Operational)

Read the full incident report →

Minor May 8, 2026

[United States] Service Outage - Checkout

Detected by Pingoru
May 08, 2026, 02:08 AM UTC
Resolved
May 08, 2026, 02:08 AM UTC
Duration
—
Affected: Online APIIn-Store API
Timeline · 4 updates
  1. investigating May 07, 2026, 11:45 PM UTC

    Status: Investigating We're currently experiencing a service outage in checkout conversion. We're actively investigating and will provide an update as soon as possible. Affected components Online API (Full outage) In-Store API (Full outage)

  2. identified May 08, 2026, 01:10 AM UTC

    Status: Identified An incident with a downstream provider is impacting latency. We are investigating the matter further and share further updates as soon as possible. Affected components Online API (Degraded performance) In-Store API (Degraded performance)

  3. monitoring May 08, 2026, 01:27 AM UTC

    Status: Monitoring Afterpay API services are operational. We are continuing to monitor for any ongoing impact from downstream providers. Affected components Online API (Operational) In-Store API (Operational)

  4. resolved May 08, 2026, 02:08 AM UTC

    Status: Resolved Earlier today, an infrastructure issue at a third-party cloud provider caused temporary disruption to Afterpay services. Some merchants may have experienced increased latency during the affected window. The issue is resolved and services are operating normally. Affected components Online API (Operational) In-Store API (Operational)

Read the full incident report →

Minor May 6, 2026

[United States] Degraded issue with Virtual Card and Button Integrations

Detected by Pingoru
May 06, 2026, 06:56 PM UTC
Resolved
May 06, 2026, 06:56 PM UTC
Duration
—
Affected: In-Store API
Timeline · 2 updates
  1. investigating May 06, 2026, 06:37 PM UTC

    Status: Investigating We are currently investigating an issue with virtual card and button integrations for Afterpay & Cash App Pay that are experiencing elevated decline rates. We will provide a further update shortly. Thank you for your patience. Sincerely, Cash App Merchant Services Affected components In-Store API (Partial outage)

  2. resolved May 06, 2026, 06:56 PM UTC

    Status: Resolved We can confirm that this issue is now resolved. Affected components In-Store API (Operational)

Read the full incident report →

Minor March 20, 2026

[United States] Degraded Pay Monthly & Account Services

Detected by Pingoru
Mar 20, 2026, 03:30 AM UTC
Resolved
Mar 20, 2026, 03:30 AM UTC
Duration
—
Affected: Online APIConsumer Portal
Timeline · 2 updates
  1. investigating Mar 20, 2026, 02:53 AM UTC

    Status: Investigating We are currently investigating an issue affecting Pay Monthly (Buy Now, Pay Later). Some customers may be unable to access Pay Monthly at checkout or view their account details. Our engineering team is actively working on a fix. We will provide updates as the situation progresses. Affected components Online API (Degraded performance) Consumer Portal (Degraded performance)

  2. resolved Mar 20, 2026, 03:30 AM UTC

    Status: Resolved Some customers may have experienced issues with Pay Monthly account services. This has been resolved and all services are now operating normally. Affected components Online API (Operational) Consumer Portal (Operational)

Read the full incident report →