Afterpay incident

[United States] Degraded Pay Monthly & Account Services

Minor Resolved View vendor source →
Started
Mar 20, 2026, 03:30 AM UTC
Resolved
Mar 20, 2026, 03:30 AM UTC
Duration
Detected by Pingoru
Mar 20, 2026, 03:30 AM UTC

Affected components

Online APIConsumer Portal

Update timeline

  1. investigating Mar 20, 2026, 02:53 AM UTC

    Status: Investigating We are currently investigating an issue affecting Pay Monthly (Buy Now, Pay Later). Some customers may be unable to access Pay Monthly at checkout or view their account details. Our engineering team is actively working on a fix. We will provide updates as the situation progresses. Affected components Online API (Degraded performance) Consumer Portal (Degraded performance)

  2. resolved Mar 20, 2026, 03:30 AM UTC

    Status: Resolved Some customers may have experienced issues with Pay Monthly account services. This has been resolved and all services are now operating normally. Affected components Online API (Operational) Consumer Portal (Operational)

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