Afterpay incident

[Australia] Degraded performance - Afterpay Card

Minor Resolved View vendor source →

Afterpay experienced a minor incident on May 8, 2026 affecting In-Store API, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 01:32 PM UTC
Resolved
May 08, 2026, 01:32 PM UTC
Duration
—
Detected by Pingoru
May 08, 2026, 01:32 PM UTC

Affected components

In-Store API

Update timeline

  1. identified May 08, 2026, 04:17 AM UTC

    Status: Identified We are experiencing an elevated rate of Afterpay In-Store declined transactions. Please request customers try tapping their Afterpay card again, as this may help the payment go through. Affected components In-Store API (Degraded performance)

  2. identified May 08, 2026, 05:37 AM UTC

    Status: Identified In-store decline rates for AU, NZ transactions have recovered to normal levels. We are continuing to monitor US, CA regions. Affected components In-Store API (Degraded performance)

  3. monitoring May 08, 2026, 06:37 AM UTC

    Status: Monitoring Decline rates have returned to normal levels. We are continuing to monitor US, CA with our downstream provider. Affected components In-Store API (Operational)

  4. resolved May 08, 2026, 01:32 PM UTC

    Status: Resolved Following monitoring we can confirm that transactions have recovered to normal levels and the issue resolved. Affected components In-Store API (Operational)