Adyen incident

AXIS Bank is experiencing higher refusal rates

Resolved after 3 hours 55 minutes, affecting Adyen Platform and Acquirer Payments Performance, on October 22, 2026.

resolved Oct 23, 2026, 02:17 AM UTC

Processing over AXIS Bank is back to normal since 02:40 CEST. We will continue monitoring and provide a new update if required.

Started
Oct 22, 2026, 10:22 PM UTC
Resolved
Oct 23, 2026, 02:17 AM UTC
Duration
3h 55m
Detected by Pingoru
Oct 22, 2026, 10:22 PM UTC

Affected components

Adyen PlatformAcquirer Payments Performance

Update timeline

  1. identified Oct 22, 2026, 10:22 PM UTC

    We have identified an issue outside of our platform with AXIS Bank starting at 22:40 CEST resulting in higher refusal rates over UPI transactions. We have contacted our external partner and we will provide an update as soon as it becomes available.

  2. resolved Oct 23, 2026, 02:17 AM UTC

    Processing over AXIS Bank is back to normal since 02:40 CEST. We will continue monitoring and provide a new update if required.

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