Adyen incident

EMS is experiencing higher error rates

Resolved after 2 hours 22 minutes, affecting Adyen Platform and Acquirer Payments Performance, on January 30, 2026.

resolved Jan 30, 2026, 01:07 PM UTC

Processing over EMS is back to normal since 13:48 CET. We will continue monitoring and provide a new update if required.

Started
Jan 30, 2026, 10:45 AM UTC
Resolved
Jan 30, 2026, 01:07 PM UTC
Duration
2h 22m
Detected by Pingoru
Jan 30, 2026, 10:45 AM UTC

Affected components

Adyen PlatformAcquirer Payments Performance

Update timeline

  1. identified Jan 30, 2026, 10:45 AM UTC

    We have identified an issue outside of our platform resulting in higher error rates for transactions processed through EMS starting at 10:55 CET. We have contacted EMS and we will provide an update as soon as it becomes available.

  2. resolved Jan 30, 2026, 01:07 PM UTC

    Processing over EMS is back to normal since 13:48 CET. We will continue monitoring and provide a new update if required.

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