AdvicePay incident

Brief Stripe Connectivity Issue

Resolved after 3 hours 35 minutes, affecting API and Web Portal, on October 23, 2026.

monitoring Oct 23, 2026, 04:26 PM UTC

From 9:41AM MDT to 9:55AM MDT, we had a brief issue that affected connectivity between the AdvicePay application and our backing Stripe instance. This issue has been resolved and we are investigating the impact.

Started
Oct 23, 2026, 04:26 PM UTC
Resolved
Oct 23, 2026, 08:01 PM UTC
Duration
3h 35m
Detected by Pingoru
Oct 23, 2026, 04:26 PM UTC

Affected components

APIWeb Portal

Update timeline

  1. monitoring Oct 23, 2026, 04:26 PM UTC

    From 9:41AM MDT to 9:55AM MDT, we had a brief issue that affected connectivity between the AdvicePay application and our backing Stripe instance. This issue has been resolved and we are investigating the impact.

  2. resolved Oct 23, 2026, 08:01 PM UTC

    This incident is resolved.

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