Adoptech incident

Delayed emails, reports and evidence exports

Minor Resolved View vendor source →

Adoptech experienced a minor incident on October 4, 2026, lasting 19h. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2026, 05:00 PM UTC
Resolved
Oct 05, 2026, 12:00 PM UTC
Duration
19h
Detected by Pingoru
Oct 04, 2026, 05:00 PM UTC

Update timeline

  1. resolved Oct 08, 2026, 09:28 AM UTC

    Some background tasks in the Adoptech Portal ran slowly or did not complete. This affected: Emails; Evidence exports (ZIP files); Test run reports (PDFs); Scheduled automated tests. The rest of the Portal kept working. No data was lost. We restarted the service, fixed the memory problem behind it, added a weekly automatic restart, and added alerts so we catch this early in future.