Adobe Experience Cloud incident

Adobe Journey Optimizer: Performance issue

Resolved after 1 hour 20 minutes, affecting Adobe Journey Optimizer, on September 16, 2026.

resolved Sep 16, 2026, 11:23 PM UTC

We’ve reduced the severity level of this issue and will no longer be publishing updates.

Started
Sep 16, 2026, 10:03 PM UTC
Resolved
Sep 16, 2026, 11:23 PM UTC
Duration
1h 20m
Detected by Pingoru
Sep 16, 2026, 10:03 PM UTC

Affected components

Adobe Journey Optimizer

Update timeline

  1. monitoring Sep 16, 2026, 11:15 PM UTC

    Our monitoring systems have alerted to a potential issue.

  2. resolved Sep 16, 2026, 11:23 PM UTC

    We’ve reduced the severity level of this issue and will no longer be publishing updates.

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