Adobe Document Cloud incident

Acrobat Services: Performance issue

Minor Resolved View vendor source →

Adobe Document Cloud experienced a minor incident on October 9, 2026 affecting Acrobat Services, lasting 2h 50m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2026, 11:15 PM UTC
Resolved
Oct 10, 2026, 02:05 AM UTC
Duration
2h 50m
Detected by Pingoru
Oct 09, 2026, 11:15 PM UTC

Affected components

Acrobat Services

Update timeline

  1. monitoring Oct 10, 2026, 12:51 AM UTC

    We’re investigating a performance issue.

  2. monitoring Oct 10, 2026, 01:06 AM UTC

    We’ve changed the impact start date for the performance issue.

  3. resolved Oct 10, 2026, 02:06 AM UTC

    The previously indicated issue has been determined to be non-impactful and has been closed.