Adobe Document Cloud incident

Acrobat: Performance issue

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Resolved after 22 minutes, affecting Acrobat, on September 15, 2026.

resolved Sep 18, 2026, 06:53 AM UTC

We’ve reduced the severity level of the performance issue and will no longer be publishing updates.

Started
Sep 15, 2026, 07:55 PM UTC
Resolved
Sep 15, 2026, 08:17 PM UTC
Duration
22m
Detected by Pingoru
Sep 15, 2026, 07:55 PM UTC

Affected components

Acrobat

Update timeline

  1. monitoring Sep 15, 2026, 08:36 PM UTC

    We’re investigating a performance issue.

  2. resolved Sep 15, 2026, 08:51 PM UTC

    We’ve resolved the performance issue.

  3. resolved Sep 18, 2026, 06:53 AM UTC

    We’ve reduced the severity level of the performance issue and will no longer be publishing updates.

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