Adobe Document Cloud incident

Acrobat: Performance issue

Resolved after 3 days 17 hours, affecting Acrobat, on September 11, 2026.

resolved Sep 14, 2026, 05:55 PM UTC

We’ve reduced the severity level of this issue and will no longer be publishing updates.

Started
Sep 11, 2026, 12:00 AM UTC
Resolved
Sep 14, 2026, 05:55 PM UTC
Duration
3d 17h
Detected by Pingoru
Sep 11, 2026, 12:00 AM UTC

Affected components

Acrobat

Update timeline

  1. monitoring Sep 14, 2026, 05:20 PM UTC

    Our monitoring systems have alerted to a potential issue.

  2. resolved Sep 14, 2026, 05:55 PM UTC

    We’ve reduced the severity level of this issue and will no longer be publishing updates.

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