Adobe Document Cloud incident

Acrobat: Performance issue

Resolved after 32 minutes, affecting Acrobat, on September 8, 2026.

resolved Sep 08, 2026, 06:49 AM UTC

We’ve resolved the availability issue.

Started
Sep 08, 2026, 05:47 AM UTC
Resolved
Sep 08, 2026, 06:19 AM UTC
Duration
32m
Detected by Pingoru
Sep 08, 2026, 05:47 AM UTC

Affected components

Acrobat

Update timeline

  1. monitoring Sep 08, 2026, 06:24 AM UTC

    We’re investigating an availability issue.

  2. resolved Sep 08, 2026, 06:49 AM UTC

    We’ve resolved the availability issue.

  3. resolved Sep 15, 2026, 09:52 AM UTC

    We’ve changed the severity level from major to minor for the performance issue.

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