Adobe Cloud Services incident

Administrative Consoles, Adobe Account Management: Availability issue

Resolved after 1 hour 39 minutes, affecting Administrative Consoles and Adobe Account Management, on September 18, 2026.

resolved Sep 28, 2026, 03:10 PM UTC

The root cause analysis has been completed, and the Customer Statement (CFS) is now available. You can review the report here.

Started
Sep 18, 2026, 10:03 AM UTC
Resolved
Sep 18, 2026, 11:42 AM UTC
Duration
1h 39m
Detected by Pingoru
Sep 18, 2026, 10:03 AM UTC

Affected components

Administrative ConsolesAdobe Account Management

Update timeline

  1. monitoring Sep 18, 2026, 11:13 AM UTC

    We’re investigating an availability issue.

  2. resolved Sep 18, 2026, 12:03 PM UTC

    We’ve resolved the availability issue.

  3. resolved Sep 28, 2026, 08:58 AM UTC

    We’ve resolved the availability issue.

  4. resolved Sep 28, 2026, 03:10 PM UTC

    The root cause analysis has been completed, and the Customer Statement (CFS) is now available. You can review the report here.

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