Adobe Cloud Services incident

Administrative Consoles, Adobe Commerce Partner API: Availability issue

Major Resolved View vendor source →

Adobe Cloud Services experienced a major incident on October 20, 2026 affecting Administrative Consoles and Adobe Commerce Partner API, lasting 4h 2m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2026, 01:10 PM UTC
Resolved
Oct 20, 2026, 05:12 PM UTC
Duration
4h 2m
Detected by Pingoru
Oct 20, 2026, 01:10 PM UTC

Affected components

Administrative ConsolesAdobe Commerce Partner API

Update timeline

  1. monitoring Oct 20, 2026, 02:32 PM UTC

    We’re investigating an availability issue.

  2. monitoring Oct 20, 2026, 02:35 PM UTC

    We’ve changed the impact start date for the availability issue.

  3. monitoring Oct 20, 2026, 02:38 PM UTC

    We’re investigating an availability issue.

  4. resolved Oct 20, 2026, 05:46 PM UTC

    We’ve resolved the availability issue.