Adjust incident
Missing Ad Spend data and missing tracker names in reports
Adjust experienced a notice incident on June 5, 2026 affecting Report Service and Ad Spend Service, lasting 5h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 05, 2026, 05:05 AM UTC
We are currently investigating several reporting issues. Ad Spend data is missing for all clients using cron schedules, affecting part of yesterday's data and today's data, while clients using custom schedules via the Scheduling Service appear to be unaffected. We are also observing intermittent cases of missing tracker names in reports.
- identified Jun 05, 2026, 06:30 AM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 05, 2026, 07:13 AM UTC
We have successfully restored the majority of the missing Ad Spend data and resolved the intermittent issue with missing tracker names in reports. Our team is actively working to restore the remaining Ad Spend data.
- resolved Jun 05, 2026, 11:24 AM UTC
This incident has been resolved.