Adjust incident

Missing Ad Spend data and missing tracker names in reports

Resolved after 5 hours 55 minutes, affecting Report Service and Ad Spend Service, on June 5, 2026.

identified Jun 05, 2026, 07:13 AM UTC

We have successfully restored the majority of the missing Ad Spend data and resolved the intermittent issue with missing tracker names in reports. Our team is actively working to restore the remaining Ad Spend data.

Started
Jun 05, 2026, 05:05 AM UTC
Resolved
Jun 05, 2026, 11:00 AM UTC
Duration
5h 55m
Detected by Pingoru
Jun 05, 2026, 05:05 AM UTC

Affected components

Report ServiceAd Spend Service

Update timeline

  1. investigating Jun 05, 2026, 05:05 AM UTC

    We are currently investigating several reporting issues. Ad Spend data is missing for all clients using cron schedules, affecting part of yesterday's data and today's data, while clients using custom schedules via the Scheduling Service appear to be unaffected. We are also observing intermittent cases of missing tracker names in reports.

  2. identified Jun 05, 2026, 06:30 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jun 05, 2026, 07:13 AM UTC

    We have successfully restored the majority of the missing Ad Spend data and resolved the intermittent issue with missing tracker names in reports. Our team is actively working to restore the remaining Ad Spend data.

  4. resolved Jun 05, 2026, 11:00 AM UTC

    This incident has been resolved.

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