Adjust Outage History
Adjust is up right nowPingoru has recorded 52 incidents for Adjust: 19 in the last 12 months and 6 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 3 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 1 | 3 of 744 (0%) |
| September 2026 | 1 | 3 of 720 (0%) |
| October 2026 | 4 | 1 of 744 (0%) |
| November 2026 | 0 | 0 of 115 (0%) |
Incidents, newest first
Notice October 20, 2026 Degraded backend performance 36m
Started Oct 20, 2026, 07:07 AM UTC· resolved Oct 20, 2026, 07:44 AM UTC
- investigating Oct 20, 2026, 07:07 AM UTC
We are currently investigating the issue, our engineering team is actively working on a resolution.
- resolved Oct 20, 2026, 07:44 AM UTC
This incident has been resolved.
Minor October 19, 2026 Adjust Dashboard Access 27m Dashboard
Started Oct 19, 2026, 03:23 PM UTC· resolved Oct 19, 2026, 03:50 PM UTC
- investigating Oct 19, 2026, 03:23 PM UTC
We are currently investigating an issue causing degraded dashboard performance.
- investigating Oct 19, 2026, 03:41 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 19, 2026, 03:47 PM UTC
A fix has been deployed, and we are monitoring the results.
- resolved Oct 19, 2026, 03:50 PM UTC
This incident has been resolved.
Notice October 15, 2026 Dashboard Email Delivery Delay –
Started Oct 15, 2026, 01:00 AM UTC· resolved Oct 15, 2026, 01:00 AM UTC
- resolved Oct 15, 2026, 01:00 AM UTC
(UTC 4:10) The delivery delays impacting 2FA, password reset, and invitation emails have been fully resolved. Our third-party email provider has cleared the backlog, and all email services are operating normally.
Minor October 7, 2026 Degraded performance of engagement redirects 39m Engagement Redirect Endpoint
Started Oct 07, 2026, 10:55 AM UTC· resolved Oct 07, 2026, 11:35 AM UTC
- investigating Oct 07, 2026, 10:55 AM UTC
We are currently investigating the issue, our engineering team is actively working on a resolution.
- monitoring Oct 07, 2026, 11:25 AM UTC
A fix has been deployed, we're continuing to monitor.
- resolved Oct 07, 2026, 11:35 AM UTC
This incident has been resolved.
Minor September 10, 2026 Degraded performance on deeplinks 2h 59m Engagement Redirect Endpoint
Started Sep 10, 2026, 03:30 AM UTC· resolved Sep 10, 2026, 06:30 AM UTC
- investigating Sep 10, 2026, 03:30 AM UTC
We've received reports that in some environments TrueLink URLs lead users to the store instead of the installed apps. the team is investigating
- resolved Sep 10, 2026, 06:30 AM UTC
This incident has been resolved.
Minor August 15, 2026 Degraded performance of dashboard and reporting APIs 3h 22m Dashboard, Report Service
Started Aug 15, 2026, 04:30 AM UTC· resolved Aug 15, 2026, 07:52 AM UTC
- investigating Aug 15, 2026, 04:30 AM UTC
The Adjust dashboard and reporting service are currently experiencing a degradation in performance. Our engineers are investigating the issue
- identified Aug 15, 2026, 06:48 AM UTC
The Adjust dashboard and reporting service are currently experiencing a degradation in performance. We have identified the issues and our engineers are working on the resolution.
- resolved Aug 15, 2026, 07:52 AM UTC
The incident is resolved.
Notice June 5, 2026 Missing Ad Spend data and missing tracker names in reports 5h 55m Report Service, Ad Spend Service
Started Jun 05, 2026, 05:05 AM UTC· resolved Jun 05, 2026, 11:00 AM UTC
- investigating Jun 05, 2026, 05:05 AM UTC
We are currently investigating several reporting issues. Ad Spend data is missing for all clients using cron schedules, affecting part of yesterday's data and today's data, while clients using custom schedules via the Scheduling Service appear to be unaffected. We are also observing intermittent cases of missing tracker names in reports.
- identified Jun 05, 2026, 06:30 AM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 05, 2026, 07:13 AM UTC
We have successfully restored the majority of the missing Ad Spend data and resolved the intermittent issue with missing tracker names in reports. Our team is actively working to restore the remaining Ad Spend data.
- resolved Jun 05, 2026, 11:00 AM UTC
This incident has been resolved.
Minor April 23, 2026 Degraded Performance 15m Engagement Redirect Endpoint, SDK Endpoint
Started Apr 23, 2026, 10:15 AM UTC· resolved Apr 23, 2026, 10:30 AM UTC
- investigating Apr 23, 2026, 10:15 AM UTC
We’re investigating intermittent errors and elevated latency affecting a subset of incoming requests.
- resolved Apr 23, 2026, 10:30 AM UTC
This incident has been resolved.
Minor April 11, 2026 Degraded performance of Deeplink Generator API, dashboard and reporting services 2h 30m Dashboard, Report Service, TrueLink API
Started Apr 11, 2026, 01:25 AM UTC· resolved Apr 11, 2026, 03:55 AM UTC
- investigating Apr 11, 2026, 01:25 AM UTC
We are currently investigating degraded performance of the Deeplink Generator API, dashboard and reporting services. Our engineers are actively working on resolving the issue.
- resolved Apr 11, 2026, 03:55 AM UTC
This incident has been resolved.
Minor March 17, 2026 Raw Data Export – Partial Delays 20h 29m Raw Data Export Service
Started Mar 17, 2026, 05:00 PM UTC· resolved Mar 18, 2026, 01:30 PM UTC
- investigating Mar 17, 2026, 05:00 PM UTC
We are currently investigating an issue that is causing partial delays in raw data (CSV) exports. No data loss is expected.
- monitoring Mar 18, 2026, 12:41 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 18, 2026, 01:30 PM UTC
This incident has been resolved.
Minor March 16, 2026 Partial data processing delay 6h 3m Ad Spend Service
Started Mar 16, 2026, 06:27 AM UTC· resolved Mar 16, 2026, 12:31 PM UTC
- investigating Mar 16, 2026, 06:27 AM UTC
We are currently investigating an issue that is preventing the ingestion of aggregated ad spend data, the validation of in-app purchases, and the ingestion of SKAN data from the Meta and Google Ads reporting APIs.
- investigating Mar 16, 2026, 10:32 AM UTC
We are continuing to investigate this issue.
- resolved Mar 16, 2026, 12:31 PM UTC
This incident has been resolved.
Minor March 3, 2026 Raw Data Export – Partial Delays 1d 12h Raw Data Export Service
Started Mar 03, 2026, 12:00 AM UTC· resolved Mar 04, 2026, 12:00 PM UTC
- identified Mar 03, 2026, 12:00 AM UTC
We are currently investigating an issue that is causing partial delays in raw data (CSV) exports. No data loss is expected.
- resolved Mar 04, 2026, 12:00 PM UTC
This incident has been resolved.
Minor February 27, 2026 Degraded performance on dashboard, report service and automate services 2h 32m Dashboard, Report Service
Started Feb 27, 2026, 08:02 AM UTC· resolved Feb 27, 2026, 10:35 AM UTC
- investigating Feb 27, 2026, 08:02 AM UTC
We are currently experiencing degraded performance on dashboard, report service and automate services. Our engineers are working on resolving the issue.
- identified Feb 27, 2026, 08:38 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 27, 2026, 09:33 AM UTC
The fix has been implemented, services are available and we're continuing to monitor the status.
- resolved Feb 27, 2026, 10:35 AM UTC
The incident has been resolved.
Notice February 17, 2026 Degraded data processing for 2026-02-16 14h 59m
Started Feb 17, 2026, 12:00 AM UTC· resolved Feb 17, 2026, 03:00 PM UTC
- identified Feb 17, 2026, 12:00 AM UTC
We have identified an issue causing processing delays for a small subset of incoming data from February 16, 2026. Our engineering team is currently implementing a fix. Please note that no data has been lost, and all records remain queued for processing.
- resolved Feb 17, 2026, 03:00 PM UTC
This incident has been resolved.
Minor February 9, 2026 Degraded performance - dashboard 1h 21m Dashboard
Started Feb 09, 2026, 11:58 AM UTC· resolved Feb 09, 2026, 01:20 PM UTC
- identified Feb 09, 2026, 11:58 AM UTC
We are currently experiencing a degraded performance on our dashboard. Our engineers have identified the root cause and are working on resolving the issue.
- resolved Feb 09, 2026, 01:20 PM UTC
The issue has been resolved.
Minor January 27, 2026 Data processing delay 3h 29m Report Service
Started Jan 27, 2026, 05:30 PM UTC· resolved Jan 27, 2026, 09:00 PM UTC
- monitoring Jan 27, 2026, 05:30 PM UTC
We're currently experiencing a data processing delay of about 5% of today’s data for non-SAN data. Our engineers are actively working on resolving this delay.
- resolved Jan 27, 2026, 09:00 PM UTC
The delay has been resolved.
Notice January 18, 2026 Revenue events delay 2d 17h
Started Jan 18, 2026, 12:15 AM UTC· resolved Jan 20, 2026, 06:00 PM UTC
- identified Jan 18, 2026, 12:15 AM UTC
We are currently experiencing a delay in processing revenue events that occurred between 0:15 and 3:08 UTC. The delay will be resolved within the same day on 18th of January.
- monitoring Jan 18, 2026, 03:08 AM UTC
We are working on resolving the delay, it will be resolved within the same day on 18th of January.
- resolved Jan 20, 2026, 06:00 PM UTC
The incident has been resolved.
Notice January 14, 2026 Degraded performance dashboard 30m Dashboard
Started Jan 14, 2026, 11:55 AM UTC· resolved Jan 14, 2026, 12:25 PM UTC
- resolved Jan 14, 2026, 11:55 AM UTC
The issue occurred between 11:55–12:25 UTC and has been fully resolved.
Notice December 13, 2025 Degraded performance dashboard 5h 6m Dashboard, Report Service
Started Dec 13, 2025, 04:54 AM UTC· resolved Dec 13, 2025, 10:00 AM UTC
- investigating Dec 13, 2025, 04:54 AM UTC
The Adjust dashboard is currently experiencing a degradation in performance. This disruption has no impact on any of the attribution data with Adjust, including any of your active advertising campaigns. All raw data exports including real-time callbacks and CSV uploads, both to your own BIs and to partners, will function as normal. We are working on fixing this issue.
- monitoring Dec 13, 2025, 06:45 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 13, 2025, 07:00 AM UTC
We are continuing to monitor for any further issues.
- monitoring Dec 13, 2025, 07:16 AM UTC
We are continuing to monitor for any further issues.
- resolved Dec 13, 2025, 10:00 AM UTC
This incident has been resolved.
Minor October 22, 2025 Degraded performance dashboard 4h 41m Dashboard, Report Service, TrueLink API
Started Oct 22, 2025, 12:47 PM UTC· resolved Oct 22, 2025, 05:28 PM UTC
- investigating Oct 22, 2025, 12:47 PM UTC
We are currently experiencing degraded performance for our dashboard. The engineering team is actively working on resolving the issue.
- identified Oct 22, 2025, 04:01 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 22, 2025, 05:28 PM UTC
This incident has been resolved.
Minor September 22, 2025 Degraded performance dashboard 29m Dashboard
Started Sep 22, 2025, 01:00 PM UTC· resolved Sep 22, 2025, 01:30 PM UTC
- investigating Sep 22, 2025, 01:00 PM UTC
We are currently experiencing degraded performance for our dashboard. The engineering team is actively working on resolving the issue.
- resolved Sep 22, 2025, 01:30 PM UTC
The issue has been resolved, all services are fully operational.
Major August 28, 2025 Adjust service outage 2h 2m Engagement Redirect Endpoint, SDK Endpoint, Dashboard, Server to Server Endpoint
Started Aug 28, 2025, 11:27 AM UTC· resolved Aug 28, 2025, 01:30 PM UTC
- investigating Aug 28, 2025, 11:27 AM UTC
Adjust is currently experiencing a service outage. As a result, some Adjust tracker URLs fail to redirect, incoming engagements and s2s requests are partly not being processed. We sincerely apologize for the disruption and inconvenience caused. We have all teams active to collectively work on an immediate solution.
- investigating Aug 28, 2025, 12:06 PM UTC
We are continuing to investigate this issue.
- investigating Aug 28, 2025, 12:19 PM UTC
We are continuing to investigate this issue.
- identified Aug 28, 2025, 12:35 PM UTC
We identified the root cause and are working on resolving the issue.
- identified Aug 28, 2025, 12:50 PM UTC
We are continuing to work on a fix for this issue.
- identified Aug 28, 2025, 01:10 PM UTC
A fix has been implemented, we are continuing to monitor the situation.
- identified Aug 28, 2025, 01:15 PM UTC
We are continuing to monitor the implemented fix.
- monitoring Aug 28, 2025, 01:20 PM UTC
We are continuing to monitor the implemented fix.
- resolved Aug 28, 2025, 01:30 PM UTC
All systems are operational, the team is continuing to monitor and working on the data and attribution recovery.
Minor August 4, 2025 Elevated Server Response Errors 1h 24m Engagement Redirect Endpoint, Dashboard, Server to Server Endpoint
Started Aug 04, 2025, 11:00 AM UTC· resolved Aug 04, 2025, 12:25 PM UTC
- identified Aug 04, 2025, 11:00 AM UTC
We're experiencing an elevated level of server response errors and are currently looking into the issue.
- monitoring Aug 04, 2025, 11:35 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 04, 2025, 12:25 PM UTC
All systems are operational.
Minor May 27, 2025 Temporary delay in data processing 5h 29m Report Service, Raw Data Export Service
Started May 27, 2025, 06:00 AM UTC· resolved May 27, 2025, 11:30 AM UTC
- monitoring May 27, 2025, 06:00 AM UTC
We're currently experiencing a delay in data processing for Report Service as well as raw Data Exports. There is no impact on any of the attribution data with Adjust, including any of your active advertising campaigns. We expect full resolution, including callbacks and dashboard reporting, by 11am UTC.
- resolved May 27, 2025, 11:30 AM UTC
This incident has been resolved.
Major May 23, 2025 Adjust Service Outage - Monitoring 2d 21h Engagement Redirect Endpoint, SDK Endpoint, Server to Server Endpoint
Started May 23, 2025, 10:21 AM UTC· resolved May 26, 2025, 08:17 AM UTC
- identified May 23, 2025, 10:21 AM UTC
Adjust is currently experiencing a service outage. The issue has been identified as a DDoS attack and a fix is being implemented. While the issue is present, a significant portion of Adjust tracker URLs can fail to redirect, all incoming engagements and s2s requests aren't processed in full. Requests such as installs, sessions, and events sent by the Adjust SDK are not being processed but they will be buffered locally on each device and replayed in full once our services are back online. We sincerely apologize for the disruption and inconvenience caused.
- identified May 23, 2025, 10:58 AM UTC
We are continuing to work on a fix for this issue.
- identified May 23, 2025, 11:35 AM UTC
We've deployed initial protection measures, some endpoints still exist in a degraded state and we are working towards a permanent fix
- monitoring May 23, 2025, 12:30 PM UTC
We're continuing to monitor and improve availability
- monitoring May 23, 2025, 02:41 PM UTC
Permanent fix is in place, and indications are that services are fully operational. We are continuing to monitor the situation.
- monitoring May 23, 2025, 06:00 PM UTC
We are continuing to monitor for any further issues.
- identified May 24, 2025, 06:05 AM UTC
The issue has been identified and a fix is being implemented.
- identified May 24, 2025, 07:25 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 24, 2025, 11:43 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 24, 2025, 05:00 PM UTC
The deployment of mitigation measures has been completed, and service availability is fully operational. We are continuing to monitor the situation closely.
- resolved May 26, 2025, 08:17 AM UTC
This incident has been resolved.