Adapty incident

Increased response time on mobile SDK API

Critical Resolved View vendor source →

Adapty experienced a critical incident on May 14, 2026 affecting API, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 03:43 PM UTC
Resolved
May 14, 2026, 05:26 PM UTC
Duration
1h 42m
Detected by Pingoru
May 14, 2026, 03:43 PM UTC

Affected components

API

Update timeline

  1. investigating May 14, 2026, 03:43 PM UTC

    We're experiencing an increased response time for the SDK API requests and are currently looking into the issue

  2. investigating May 14, 2026, 04:04 PM UTC

    We're experiencing a full outage of the SDK API. We've identified the cause and are working on a fix.

  3. investigating May 14, 2026, 04:19 PM UTC

    We are continuing to investigate this issue.

  4. monitoring May 14, 2026, 04:52 PM UTC

    We've fixed the root cause and are monitoring now. Everything is back to normal.

  5. resolved May 14, 2026, 05:26 PM UTC

    This incident has been resolved.