Is Adapty down?

Last checked 1m ago
Current status
Adapty is up

No incidents right now.

  • Official status page: status.adapty.io
  • Checked every 5 minutes
  • 4 components tracked

Adapty is operational right now. Last checked 1m ago; the most recent incident resolved 4d ago.

Real-time Adapty status, recent outages, and incident history: pulled directly from Adapty's official status page at status.adapty.io every 5 minutes. Pingoru tracks 4 Adapty services and has captured 13 incidents in the last 90 days (95.00% uptime). Get email, Slack, Discord, or webhook alerts the moment Adapty reports a new incident, free for 3 monitors, no credit card.

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Adapty uptime 95.00% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 3h 8m
    Started Oct 02, 2026, 11:46 PM UTC · Resolved Oct 03, 2026, 02:54 AM UTC
    APIDashboardEventsEU region
    Timeline · 4 updates
    • identified · Oct 03, 2026, 01:57 AM UTC

      We're experiencing an increased response time for the SDK API requests and are currently looking into the issue

    • identified · Oct 03, 2026, 02:11 AM UTC

      We are continuing to work on a fix for this issue.

    • resolved · Oct 03, 2026, 02:59 AM UTC

      This incident has been resolved.

    • postmortem · Oct 03, 2026, 04:28 PM UTC

      Duration: October 2, 23:46 UTC to October 3, 02:54 UTC \(3 hours 8 minutes\) Affected: SDK API, server-side API and web API in the US region. The Adapty Dashboard and the EU region were not affected. We're sorry for the disruption this caused you and your users. We know how much you rely on Adapty, and we let you down. **What happened** At 23:46 UTC, a network switch at our hosting provider's data center had a disruption lasting about one second. Because of it, one of the servers in our US profile database briefly lost connection to the rest of the cluster and then reconnected. When a server rejoins like this, the database redistributes and re-syncs data across the whole cluster to make sure every copy is up to date. While that re-sync was running, one type of lookup failed: finding a profile by customer user ID or device. The SDK relies on this lookup to create new profiles and identify users. Until the re-sync finished at 02:54 UTC, about 30% of SDK requests returned errors, and many of the rest responded more slowly than usual. During the same window, about 90% of server-side API requests failed. Errors stopped once the re-sync completed. **How it affected apps** Profile creation failed when a customer user ID was used. New users opening an app often couldn't do it. Apps that wait for profile creation before showing a paywall were affected the most. For these apps, the paywall often didn't load, so some users couldn't make a purchase. Apps that let purchases go ahead without waiting for profile creation were much less affected. Purchases went through, but some profile data, such as attribution, may be missing for users affected during the incident. **What we're doing next** The lookup that failed should never have been able to take down critical SDK requests like these. We're working on a permanent fix that removes this dependency, so the main SDK paths, including profile creation and paywalls, keep working normally even while the database is re-syncing. Once again, we're truly sorry this happened.

    Latest: Duration: October 2, 23:46 UTC to October 3, 02:54 UTC \(3 hours 8 minutes\) Affected: SDK API, server-side API and web API in the US region. The Adapty Dashboard and the EU region…

  2. Resolved 23m
    Started Sep 16, 2026, 05:32 PM UTC · Resolved Sep 16, 2026, 05:56 PM UTC
    Events
    Timeline · 2 updates
    • identified · Sep 16, 2026, 05:32 PM UTC

      We’re observing a drop of the rate in Google Play pub-sub notifications. You may notice delay in the delivery of events. We are investigating.

    • resolved · Sep 16, 2026, 05:56 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 2h 40m
    Started Sep 15, 2026, 01:43 PM UTC · Resolved Sep 15, 2026, 04:23 PM UTC
    APIDashboardEventsEU region
    Timeline · 7 updates
    • identified · Sep 15, 2026, 01:43 PM UTC

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    • identified · Sep 15, 2026, 02:06 PM UTC

      We are continuing to work on a fix for this issue.

    • identified · Sep 15, 2026, 02:23 PM UTC

      We are continuing to work on a fix for this issue.

    • identified · Sep 15, 2026, 02:33 PM UTC

      We are continuing to work on a fix for this issue.

    • identified · Sep 15, 2026, 02:43 PM UTC

      We are continuing to work on a fix for this issue.

    • monitoring · Sep 15, 2026, 02:46 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 15, 2026, 04:23 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 3h 3m
    Started Sep 10, 2026, 07:04 AM UTC · Resolved Sep 10, 2026, 10:08 AM UTC
    APIDashboardEvents
    Timeline · 4 updates
    • investigating · Sep 10, 2026, 07:04 AM UTC

      We are currently investigating elevated error rates on the EU API endpoint (api-eu.adapty.io) caused by a hardware failure at our hosting provider. SDK requests to the EU region may fail or be retried. Data will be delivered once the service is restored. We will post an update within 30 minutes.

    • identified · Sep 10, 2026, 07:53 AM UTC

      We have identified the cause: a hardware failure at our hosting provider affected the primary database server and several nodes in the EU region. SDK API requests to the EU endpoint (api-eu.adapty.io) are currently failing. Our team, together with the provider, is working on restoring the service by switching to the standby database. No purchase data is lost: SDK requests are retried automatically and events will be processed once the service is restored. Next update in 30 minutes.

    • monitoring · Sep 10, 2026, 08:35 AM UTC

      The EU API (api-eu.adapty.io) has been fully operational since 08:16 UTC after we failed over to the standby database. Error rates have been at zero since 08:24 UTC. Background processing (events, integrations, analytics) is catching up on the backlog accumulated during the outage, so some events in the dashboard and integrations may appear with a delay. We are monitoring closely and will post a final update once processing is back to normal

    • resolved · Sep 10, 2026, 10:08 AM UTC

      This incident has been resolved. All systems are operating normally.

    Latest: This incident has been resolved. All systems are operating normally.

  5. Resolved 3h 16m
    Started Sep 01, 2026, 02:07 PM UTC · Resolved Sep 01, 2026, 05:23 PM UTC
    Events
    Timeline · 3 updates
    • identified · Sep 01, 2026, 02:07 PM UTC

      Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.

    • monitoring · Sep 01, 2026, 04:51 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 01, 2026, 05:23 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

Incident record

Since April 2026 · Statuspage by Atlassian · 4 components checked every 5 minutes
50incidents recorded
42last 12 months
5last 90 days
83 minutestypical duration, 12 months

The longest incident in the last year, Dashboard Service Disruption on February 16, 2026, ran for 12 hours. 18 maintenance windows announced in the same period.

Most affected components, last 12 months

  • API23
  • Dashboard22
  • Events15
  • EU region2

Latest incidents

  • Increased response time on mobile SDK API October 2, 2026 · 3 hours · major outage

    We're experiencing an increased response time for the SDK API requests and are currently looking into the issue

  • Google Play pub-sub notifications problem September 16, 2026 · 23 minutes · degraded service

    We’re observing a drop of the rate in Google Play pub-sub notifications. You may notice delay in the delivery of events. We are investigating.

  • Elevated API Errors in EU region September 15, 2026 · 3 hours · major outage

    We're experiencing an elevated level of API errors and are currently looking into the issue.

Outage history

Past 90 days · 5 incidents View full outage history →