Adaptavist Cloud Apps incident

Filter syncing delays in ScriptRunner Enhanced Search in US

Minor Resolved View vendor source →

Adaptavist Cloud Apps experienced a minor incident on December 4, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2025, 03:00 AM UTC
Resolved
Dec 04, 2025, 03:00 AM UTC
Duration
—
Detected by Pingoru
Dec 04, 2025, 03:00 AM UTC

Update timeline

  1. resolved Jan 09, 2026, 08:38 AM UTC

    We experienced delays in automated filter syncing for ScriptRunner for Jira Enhanced Search customers in the US from 10:00PM UTC 3rd December 2025 to 3:00AM UTC on 4th December 2025. Some filter results may have been out of date during this period for some customers. A work around was available at this time by manually syncing the filter from the Enhanced Search page. We apologise for the disruption and are implementing architecture changes to improve the stability of this service.