ActivTrak incident

Azure AD integration errors

Minor Resolved View vendor source →

ActivTrak experienced a minor incident on June 25, 2025 affecting Data Ingestion, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2025, 03:04 PM UTC
Resolved
Jun 25, 2025, 04:33 PM UTC
Duration
1h 29m
Detected by Pingoru
Jun 25, 2025, 03:04 PM UTC

Affected components

Data Ingestion

Update timeline

  1. investigating Jun 25, 2025, 03:04 PM UTC

    Our engineering team is investigating an increase in error rate associated with customers that use the Azure AD integration.

  2. monitoring Jun 25, 2025, 03:58 PM UTC

    Our engineering team has identified the root cause and has applied a fix. Accounts with the Azure AD integration should sync within the next few hours.

  3. resolved Jun 25, 2025, 04:33 PM UTC

    This incident has been resolved.