ActivTrak incident

Issues with the delivery of notification/verification emails

Minor Resolved View vendor source →
Started
Feb 25, 2026, 04:41 PM UTC
Resolved
Feb 26, 2026, 02:23 PM UTC
Duration
21h 41m
Detected by Pingoru
Feb 25, 2026, 04:41 PM UTC

Affected components

Web ApplicationEmail Subscriptions

Update timeline

  1. investigating Feb 25, 2026, 04:41 PM UTC

    Our engineering team is investigating reports of email delivery failures associated with signup.

  2. investigating Feb 25, 2026, 06:26 PM UTC

    Our engineering team continues to investigate root cause of the email delivery failures.

  3. identified Feb 25, 2026, 08:29 PM UTC

    Our engineering team has identified root cause and is working on a fix.

  4. monitoring Feb 25, 2026, 11:07 PM UTC

    Our engineering team has deployed a fix and they are monitoring email delivery. Email delivery may be delayed as the backlog is processed.

  5. resolved Feb 26, 2026, 02:23 PM UTC

    This incident has been resolved.

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