ActivTrak incident

Elevated API Errors

Major Resolved View vendor source →

ActivTrak experienced a major incident on January 10, 2025 affecting Web Application, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2025, 08:24 PM UTC
Resolved
Jan 10, 2025, 09:26 PM UTC
Duration
1h 1m
Detected by Pingoru
Jan 10, 2025, 08:24 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Jan 10, 2025, 08:24 PM UTC

    We're experiencing an elevated level of errors related to the Command Center dashboard and are currently looking into the issue.

  2. identified Jan 10, 2025, 08:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 10, 2025, 09:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 10, 2025, 09:26 PM UTC

    This incident has been resolved.