ActivTrak incident

Delay in Weekly Digest Delivery

Minor Resolved View vendor source →

ActivTrak experienced a minor incident on September 23, 2024 affecting Email Subscriptions, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2024, 05:05 PM UTC
Resolved
Sep 24, 2024, 08:13 PM UTC
Duration
1d 3h
Detected by Pingoru
Sep 23, 2024, 05:05 PM UTC

Affected components

Email Subscriptions

Update timeline

  1. investigating Sep 23, 2024, 05:05 PM UTC

    We're experiencing a delay in sending email digests and are currently looking into the issue.

  2. monitoring Sep 23, 2024, 06:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 23, 2024, 06:06 PM UTC

    The weekly digest is processing for all accounts and emails to subscribers should be sent over the next few hours.

  4. resolved Sep 24, 2024, 08:13 PM UTC

    This incident has been resolved.