ActivTrak incident

When selecting uninstall for computer agent, all computer agents are flagged for uninstall.

Notice Resolved View vendor source →

ActivTrak experienced a notice incident on September 26, 2024 affecting Web Application, lasting 6h 19m. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2024, 02:45 PM UTC
Resolved
Sep 26, 2024, 09:05 PM UTC
Duration
6h 19m
Detected by Pingoru
Sep 26, 2024, 02:45 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Sep 26, 2024, 02:45 PM UTC

    Our engineering team is investigating reports where scheduling an uninstall of a computer agent will automatically select all agents for uninstall.

  2. identified Sep 26, 2024, 03:35 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 26, 2024, 09:05 PM UTC

    This incident has been resolved.