ActivTrak incident

Elevated error rates with Team Pulse

Minor Resolved View vendor source →

ActivTrak experienced a minor incident on October 23, 2024 affecting Web Application and API / ActivConnect and 1 more component, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2024, 03:35 PM UTC
Resolved
Oct 23, 2024, 05:06 PM UTC
Duration
1h 31m
Detected by Pingoru
Oct 23, 2024, 03:35 PM UTC

Affected components

Web ApplicationAPI / ActivConnectData Ingestion

Update timeline

  1. investigating Oct 23, 2024, 03:35 PM UTC

    We're experiencing an elevated level of application errors and are currently looking into the issue.

  2. investigating Oct 23, 2024, 03:53 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 23, 2024, 04:22 PM UTC

    A fix has been implemented and we are monitoring the results. Agent data may be delayed over the next few hours.

  4. resolved Oct 23, 2024, 05:06 PM UTC

    This incident has been resolved.