ActivTrak experienced a minor incident on November 18, 2024 affecting Data Ingestion, lasting 7h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Data Ingestion
Update timeline
- investigating Nov 18, 2024, 04:55 PM UTC
Some users may be experiencing delays in agent data collection. Our engineering team is looking into the issue.
- investigating Nov 18, 2024, 08:12 PM UTC
Our engineering team is still investigating the issue.
- monitoring Nov 18, 2024, 10:57 PM UTC
A fix has been implemented and we are monitoring the results. Data may continue to be delayed for the next several hours.
- resolved Nov 19, 2024, 12:46 AM UTC
This incident has been resolved.