ActivTrak incident

Elevated error rates

Minor Resolved View vendor source →

ActivTrak experienced a minor incident on January 8, 2025 affecting Web Application and Data Ingestion, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2025, 04:09 PM UTC
Resolved
Jan 08, 2025, 05:36 PM UTC
Duration
1h 26m
Detected by Pingoru
Jan 08, 2025, 04:09 PM UTC

Affected components

Web ApplicationData Ingestion

Update timeline

  1. investigating Jan 08, 2025, 04:09 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 08, 2025, 04:13 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 08, 2025, 04:14 PM UTC

    We are continuing to investigate this issue.

  4. identified Jan 08, 2025, 04:18 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Jan 08, 2025, 04:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jan 08, 2025, 05:36 PM UTC

    This incident has been resolved.