ActivTrak incident

Elevated error rates associated with the application navigation menu

Minor Resolved View vendor source →

ActivTrak experienced a minor incident on March 6, 2025 affecting Web Application, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2025, 10:27 PM UTC
Resolved
Mar 06, 2025, 11:08 PM UTC
Duration
40m
Detected by Pingoru
Mar 06, 2025, 10:27 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Mar 06, 2025, 10:27 PM UTC

    We're experiencing an elevated level of application errors around opening the "Home" submenu item. This makes it difficult to access any home dashboard. We are investigating the root cause of the issue.

  2. identified Mar 06, 2025, 10:58 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 06, 2025, 11:08 PM UTC

    A fix has been implemented to address the issue with the Home submenu not opening. If you continue to see the issue, refresh you browser to load the latest application changes.