ActivTrak incident

Delay in Insight report subscription email delivery and downloadable PDF Insight reports

Minor Resolved View vendor source →

ActivTrak experienced a minor incident on April 22, 2025 affecting Email Subscriptions, lasting 1d 17h. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2025, 07:58 PM UTC
Resolved
Apr 24, 2025, 01:49 PM UTC
Duration
1d 17h
Detected by Pingoru
Apr 22, 2025, 07:58 PM UTC

Affected components

Email Subscriptions

Update timeline

  1. investigating Apr 22, 2025, 07:58 PM UTC

    We're experiencing a delay in sending Insight report subscription emails and are currently looking into the issue.

  2. investigating Apr 23, 2025, 07:07 PM UTC

    We're experiencing a delay in sending Insight report subscription emails and errors with downloadable PDF Insight Reports. We are continuing to looking into these issues.

  3. resolved Apr 24, 2025, 01:49 PM UTC

    We are no longer seeing any delays in Insight report subscription email deliveries. We are also not seeing any errors with downloadable PDF Insight reports.