ActivTrak incident

Elevated error rates with login and dashboards

Minor Resolved View vendor source →

ActivTrak experienced a minor incident on May 6, 2025 affecting Web Application, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2025, 05:09 PM UTC
Resolved
May 06, 2025, 06:14 PM UTC
Duration
1h 5m
Detected by Pingoru
May 06, 2025, 05:09 PM UTC

Affected components

Web Application

Update timeline

  1. investigating May 06, 2025, 05:09 PM UTC

    We're experiencing an elevated level of application errors associated with login and dashboards. Our engineering team is currently looking into the issue.

  2. investigating May 06, 2025, 05:09 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 06, 2025, 05:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 06, 2025, 06:14 PM UTC

    This incident has been resolved.