ActiveTrail incident

Important Notice: SMS Campaign Delivery Issue

Major Resolved View vendor source →

ActiveTrail experienced a major incident on December 25, 2023 affecting Deliverability and Test SMS and 1 more component, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Dec 25, 2023, 02:13 PM UTC
Resolved
Dec 25, 2023, 03:08 PM UTC
Duration
55m
Detected by Pingoru
Dec 25, 2023, 02:13 PM UTC

Affected components

DeliverabilityTest SMSOTP

Update timeline

  1. investigating Dec 25, 2023, 02:13 PM UTC

    Dear Client, We're experiencing an outage in SMS campaign delivery and are actively working to resolve the issue. We apologize for any inconvenience and will keep you updated on our progress. Best Regards, ActiveTrail Team

  2. investigating Dec 25, 2023, 02:19 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 25, 2023, 03:08 PM UTC

    This incident has been resolved.